# Service bulletin SSM75951

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10232708
- Published by NHTSA: 2023\-03\-08
- Manufacturer's number: SSM75951
- Manufacturer's date: 2023\-02\-26
- NHTSA component: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT

## NHTSA's summary

Customers are reporting that connected services such as Online Media \(e.g., Spotify\), Connected Nav, Weather App \& Parking app are inoperative.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232708-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232708-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- JAGUAR JAGUAR
- 2017 to 2023 LAND ROVER DISCOVERY
- 2016 to 2023 LAND ROVER DISCOVERY SPORT
- 2022 to 2023 LAND ROVER RANGE ROVER
- 2019 to 2023 LAND ROVER RANGE ROVER EVOQUE
- 2023 LAND ROVER RANGE ROVER SPORT
- 2018 to 2023 LAND ROVER RANGE ROVER VELAR

## Recalls for the same vehicles and component

- [25V016000](/recalls/nhtsa/25V016000.md), 2025-01-16: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:SOFTWARE
- [2023269](/recalls/tc/2023269.md), 2023-05-04: Accessories

## Other bulletins for the same vehicles and component

- [N811\-RANGE ROVER](/bulletins/10254382.md), 2024-05-07, Service bulletin: EQUIPMENT. A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.
- [N811\-DISCOVERY](/bulletins/10254381.md), 2024-05-07, Service bulletin: EQUIPMENT. A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.
- [N766\-RANGE ROVER](/bulletins/10254362.md), 2024-05-07, Service bulletin: EQUIPMENT. BLANKING PLUG OIL LEAK
- [N694\-DISCOVERY](/bulletins/10254361.md), 2024-05-07, Service bulletin: EQUIPMENT. WINDSHIELD WATER LEAKS
- [JLRTB02079NAS2](/bulletins/10252772.md), 2024-04-05, Service bulletin: STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT. Creaking Noise From Glass Roof Panel
- [SFCC\_MAR2024\_70](/bulletins/10252766.md), 2024-04-05, Service bulletin: STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT. A creaking type noise from the roof area is heard while driving.
- [BIG5MAR24\_34b](/bulletins/10252743.md), 2024-04-05, Service bulletin: FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module \(PCM\) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
- [N861](/bulletins/10251549.md), 2024-03-08, Service bulletin: EQUIPMENT. On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year Range Rover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle \(MHEV\) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp \(MIL\), loss of start/stop functionality and no communication during diagnostic sessions.
- [JLRP00257](/bulletins/10251540.md), 2024-03-08, Service bulletin: EQUIPMENT. Extended warranty on DMTL Pumps 2020MY to 2021MY.
- [SFCC\_FEB2024\_32](/bulletins/10251428.md), 2024-03-06, Service bulletin: EQUIPMENT. Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.

JSON: [/v1/bulletins/10232708](/v1/bulletins/10232708)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM75951&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10232708&vehicle=Service%20bulletin%20SSM75951)