# Service bulletin ITB10\-067C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10232645
- Published by NHTSA: 2023\-03\-07
- Manufacturer's number: ITB10\-067C
- Manufacturer's date: 2023\-02\-22
- NHTSA component: WHEELS

## NHTSA's summary

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232645-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232645-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Wheels

## Vehicles listed

- 2007 INFINITI EX35
- 2008 to 2013 INFINITI EX35
- 2010 to 2013 INFINITI EX37
- 2001 to 2002 INFINITI FX35
- 2003 to 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2013 INFINITI FX35
- 2010 to 2012 INFINITI FX37
- 2013 INFINITI FX37
- 2001 INFINITI FX45
- 2003 to 2008 INFINITI FX45
- 2009 INFINITI FX45
- 2009 to 2013 INFINITI FX50
- 1991 to 1996 INFINITI G20
- 1997 to 1998 INFINITI G20
- 1999 to 2002 INFINITI G20
- 2003 to 2010 INFINITI G25
- 2011 to 2012 INFINITI G25
- 2013 INFINITI G25
- 2001 to 2002 INFINITI G35
- 2003 to 2009 INFINITI G35
- 2010 to 2013 INFINITI G35
- 2007 INFINITI G35 COUPE
- 2003 to 2007 INFINITI G37
- 2008 to 2013 INFINITI G37
- 2014 to 2015 INFINITI G37
- 1995 INFINITI I30
- 1996 to 2001 INFINITI I30
- 2002 to 2004 INFINITI I30
- 2000 to 2001 INFINITI I35
- 2002 to 2004 INFINITI I35
- INFINITI INFINITI
- 1991 to 1992 INFINITI J30
- 1993 to 1997 INFINITI J30
- 2000 to 2009 INFINITI J30
- 2013 INFINITI JX
- 2013 INFINITI JX35
- 2012 INFINITI M
- 1991 to 1992 INFINITI M30
- 1993 to 1996 INFINITI M30
- 2001 to 2005 INFINITI M35
- 2006 to 2010 INFINITI M35
- 2012 to 2013 INFINITI M35 HYBRID
- 2014 INFINITI M35 HYBRID
- 2011 to 2013 INFINITI M37
- 2011 to 2013 INFINITI M37 HYBRID
- 2001 to 2002 INFINITI M45
- 2003 to 2004 INFINITI M45
- 2005 INFINITI M45
- 2006 to 2010 INFINITI M45
- 2011 to 2013 INFINITI M45
- 2011 to 2013 INFINITI M56
- 2011 to 2013 INFINITI M56 HYBRID
- 2015 to 2016 INFINITI Q40
- 1990 to 2006 INFINITI Q45
- 2014 to 2023 INFINITI Q50
- 2014 to 2018 INFINITI Q50 HYBRID
- 2014 to 2015 INFINITI Q60
- 2016 INFINITI Q60
- 2017 to 2022 INFINITI Q60
- 2014 to 2019 INFINITI Q70
- 2014 to 2018 INFINITI Q70 HYBRID
- 2019 INFINITI Q70L
- 2011 to 2012 INFINITI QX
- 2017 to 2019 INFINITI QX30
- 1997 to 2003 INFINITI QX4
- 2004 to 2009 INFINITI QX4
- 2014 to 2017 INFINITI QX50
- 2018 INFINITI QX50
- 2019 to 2023 INFINITI QX50
- 2022 to 2023 INFINITI QX55
- 2001 to 2002 INFINITI QX56
- 2004 to 2013 INFINITI QX56
- 2014 to 2023 INFINITI QX60
- 2014 to 2019 INFINITI QX60 HYBRID
- 2014 to 2017 INFINITI QX70
- 2014 to 2023 INFINITI QX80
- 2019 INFINITI rQ50 HYBRID
- 2023 INFINITI redundant QX50

## Recalls for the same vehicles and component

- [03V098000](/recalls/nhtsa/03V098000.md), 2003-03-19: WHEELS
- [2003068](/recalls/tc/2003068.md), 2003-03-17: Wheels

## Other bulletins for the same vehicles and component

- [P9242 2008\-10 M](/bulletins/10197184.md), 2021-06-12, Service bulletin: WHEELS. Expiration Notification – Wheel Valve Stem Nut Retailer Announcement \*\*\*\*\* Campaign Summary \*\*\*\*\* In 2009, INFINITI launched a Voluntary Service Campaign on certain 2008\-2010 M35/M45 vehicles registered in states that do not use heavy concentrations of road salt in the winter, to replace the Tire Pressure Monitoring System \(TPMS\) nut with new, more corrosion resistant ones. INFINITI determined the material used in the nut on the M35/M45 that secures the TPMS sensor to the wheel, was not manufactured to specification and may corrode and potentially crack if driven regularly in areas where a heavy concentration of road salt is used during the winter. If this occurs, the nut may come out of the sensor causing the TPMS lamp to illuminate. If the TPMS lamp is disregarded, and the vehicle continues to be driven in this condition, the tire can quickly lose air pressure resulting in a flat tire. This customer service campaign and customer reimbursement for these repairs are no longer available. The expiration of this Voluntary Service Campaign has no effect on the status of Voluntary Safety Recall R0908. \*\*\*\*\* What Retailers Should Do \*\*\*\*\* 1. Service Comm will deactivate P9242 on any VINs on May 13, 2021. No further retailer action is required.
- [ITB09\-055A](/bulletins/10195469.md), 2021-06-09, Service bulletin: WHEELS. VOLUNTARY SERVICE CAMPAIGN 2008 \- 2010 M35/45; WHEEL VALVE STEM NUT Service Campaign ID \# P9242 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID \# P9242. • Discard all previous versions of ITB09\-055.
- [ITB13039A](/bulletins/10192639.md), 2021-05-10, Service bulletin: BACK OVER PREVENTION; WHEELS; SERVICE BRAKES; LANE DEPARTURE. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System \(TPMS\) and Low Tire Pressure Warning System \(LTPWS\) information for: \- Basic diagnosing of TPMS/LTPWS systems \- Radio frequency interference causing a "No Data" \(C1708, C1709, C1710, C1711\) condition \- Sensor leaks \- Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration \- Air pressure changes with altitude and ambient temperatures \- Aftermarket tire sealers \- Aftermarket wheels \- Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- [ITB15025](/bulletins/10192598.md), 2021-05-10, Service bulletin: BACK OVER PREVENTION; EQUIPMENT; WHEELS; SERVICE BRAKES; STEERING. SERVICE INFORMATION When servicing run flat tires or low profile tires: \- Special equipment and procedures are required to avoid damage. \- Specifically, Tire Pressure Monitor transmitters \(TPMS sensors\) can be damaged when improperly dismounting and mounting tires. \- TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. \- To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. \- Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
- [ITB15020](/bulletins/10192573.md), 2021-05-10, Service bulletin: WHEELS. SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
- [ITB10062E](/bulletins/10192545.md), 2021-05-10, Service bulletin: WHEELS. SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers \- Do not remove the wheel protector covers during Pre\-Delivery Inspection \(PDI\) \- Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
- [ITB92069D](/bulletins/10192235.md), 2021-05-10, Service bulletin: EQUIPMENT; WHEELS. Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating \(clear, chrome, titanium, etc.\), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
- [ITB04038A](/bulletins/10192218.md), 2021-05-10, Service bulletin: SERVICE BRAKES; STEERING; WHEELS. If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced \(front or rear\). ACTION: Use the ProCut PFM Series on\-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. \- The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. \- The ProCut PFM Series brake lathe can be ordered from TECH\-MATE at 1\-800\-662\-2001. \- ProCut technical support or service can be obtained by calling 1\-800\-543\-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. \- Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors \(see ITB00\-024\). See this bulletin for further detail.
- [ITB13023](/bulletins/10192204.md), 2021-05-10, Service bulletin: SEATS; WHEELS; ELECTRICAL SYSTEM. SERVICE INFORMATION A change has been made to the Front Passenger Air Bag Module removal and installation procedures in the 2003\-2008 FX45/FX35 Electronic Service Manuals. In the revised procedures, the two front passenger air bag module fixing nuts can be re\-used during installation. NOTE \- The front passenger air bag module fixing bolt must be replaced after removal. Please use the updated service information hyperlinked in this bulletin if you need to service the front passenger air bag module for any reason.
- [ITB13008](/bulletins/10192149.md), 2021-05-10, Service bulletin: WHEELS; EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION. IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take\-off/acceleration. ACTION: Apply Molykote M77 grease \(P/N 44003\-7S000\) to the hub bearing surfaces. NOTE: \* Do not remove the axle from the hub or transmission for this bulletin \* Refer to the Electronic Service Manual \(ESM\) for model specific torque specifications. \>Please see Service procedure for 2007\-2011 Versa torque specifications on page 5. See this bulletin for further detail.

JSON: [/v1/bulletins/10232645](/v1/bulletins/10232645)

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