# Service bulletin SSM 51389

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10232483
- Published by NHTSA: 2023\-03\-04
- Manufacturer's number: SSM 51389
- Manufacturer's date: 2023\-02\-27
- NHTSA component: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

## NHTSA's summary

Some 2023 F\-150/Bronco customers may experience inoperative remote start and/or remote lock and unlock through the FordPass application. Diagnostic trouble codes \(DTCs\) U0146:09 may be stored in the telematics control unit \(TCU\), and U2402:00 and/or U2402:92 may be stored in the gateway module \(GWM\). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power\-Up software updates delivered over\-the\-air \(OTA\) beginning June 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional information. Schedule a service appointment in late June 2023 for customers that are not connected to FordPass once the repair becomes available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232483-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232483-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Ignition

## Trouble codes named

U0146, U2402

## Vehicles listed

- 2023 FORD BRONCO
- 2023 FORD F\-150

## Other bulletins for the same vehicles and component

- [SSM 51827](/bulletins/10240580.md), 2023-08-14, Service bulletin: ELECTRICAL SYSTEM:IGNITION; UNKNOWN OR OTHER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2022\-2023 F\-150 and 2023 Expedition/Navigator vehicles built on or after 01\-Oct\-2022 equipped with a 3.5L GTDI engine may exhibit reduced engine power on startup and an illuminated powertrain malfunction \(wrench\) indicator with diagnostic trouble code \(DTC\) P2101 stored in the powertrain control module \(PCM\). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers they can remove this condition and continue to drive the vehicle by turning off the vehicle and leaving the vehicle in Key OFF, Engine OFF for at least 30 seconds, then restarting the engine. Engineering is working on a solution that is expected in October 2023. Monitor OASIS for additional information and schedule service appointments once the repair becomes available.
- [SSM 51458](/bulletins/10233741.md), 2023-04-05, Service bulletin: LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; EQUIPMENT:ELECTRICAL. Some 2023 Bronco vehicles may experience inoperative remote start and/or remote lock and unlock through FordPass. Diagnostic trouble codes \(DTCs\) U0146:09 may be stored in the telematics control unit \(TCU\), and U2402:00 and/or U2402:92 may be stored in the gateway module \(GWM\). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power\-Up software updates delivered over\-the\-air \(OTA\) beginning April 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional updates. Schedule an appointment in April 2023 for customers that are not connected to FordPass once the repair is available.

JSON: [/v1/bulletins/10232483](/v1/bulletins/10232483)

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