# Service bulletin 09\-016\-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10232299
- Published by NHTSA: 2023\-03\-03
- Manufacturer's number: 09\-016\-23
- Manufacturer's date: 2023\-02\-28
- NHTSA component: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

## NHTSA's summary

Speedometer replacement procedure

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232299-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232299-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 1999 to 2001 MAZDA 323
- 1999 to 2002 MAZDA 626
- 2003 MAZDA 626
- 2010 MAZDA B\-SERIES
- 1999 to 2009 MAZDA B\-SERIES TRUCK
- 2014 MAZDA CX\-3
- 2016 to 2021 MAZDA CX\-3
- 2012 MAZDA CX\-5
- 2013 to 2023 MAZDA CX\-5
- 2007 to 2012 MAZDA CX\-7
- 2013 MAZDA CX\-7
- 2007 to 2023 MAZDA CX\-9
- 2011 to 2014 MAZDA MAZDA2
- 2004 to 2018 MAZDA MAZDA3
- 2006 to 2015 MAZDA MAZDA5
- 2016 to 2018 MAZDA MAZDA5
- 2002 MAZDA MAZDA6
- 2003 to 2021 MAZDA MAZDA6
- 2007 to 2015 MAZDA MAZDASPEED3
- 2006 to 2007 MAZDA MAZDASPEED6
- 1999 to 2015 MAZDA MIATA
- 1999 to 2002 MAZDA MILLENIA
- 2003 MAZDA MILLENIA
- 1999 to 2006 MAZDA MPV
- 2006 to 2023 MAZDA MX\-5
- 1999 to 2005 MAZDA MX\-5 MIATA
- 1999 to 2001 MAZDA MX\-6
- 1999 MAZDA MX3
- 1999 to 2003 MAZDA PROTEGE
- 2004 to 2006 MAZDA PROTEGE
- 2002 to 2003 MAZDA PROTEGE 5
- 2004 to 2012 MAZDA RX\-8
- 2013 to 2017 MAZDA RX\-8
- 2000 MAZDA TRIBUTE
- 2001 to 2006 MAZDA TRIBUTE
- 2007 MAZDA TRIBUTE
- 2008 to 2011 MAZDA TRIBUTE
- 2008 to 2009 MAZDA TRIBUTE HEV
- 2006 MAZDA TRIBUTE HYBRID
- 2008 to 2010 MAZDA TRIBUTE HYBRID

## Other bulletins for the same vehicles and component

- [09\-001\-24b](/bulletins/10252503.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04\-TCU \(Telematics communication unit internal malfunction\) stored in memory. This is caused by improper control software of the telematics communication unit \(TCU\). To eliminate this concern, the control software of the TCU has been modified.
- [09\-001\-24a](/bulletins/10251361.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04\-TCU \(Telematics communication unit internal malfunction\) stored in memory. This is caused by improper control software of the telematics communication unit \(TCU\). To eliminate this concern, the control software of the TCU has been modified.
- [SA\-050\-23](/bulletins/10241637.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain about scratches on the instrument cluster lens.
- [07\-002\-23](/bulletins/10232300.md), 2023-03-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F \(10°C\) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
- [09\-024\-22](/bulletins/10217209.md), 2022-08-04, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- [SA\-039\-22](/bulletins/10215244.md), 2022-07-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; UNKNOWN OR OTHER. Some customers may complain about scratches on the instrument cluster lens.
- [0900716](/bulletins/10213425.md), 2022-06-06, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
- [SA\-013\-21h](/bulletins/10206018.md), 2022-01-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; ELECTRICAL SYSTEM. Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: \- Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. \- Remote function\(s\) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. \- If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. \- If the reception is good to strong, proceed to the Repair Procedure.
- [01\-012\-21\-3832](/bulletins/10202685.md), 2021-10-31, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ENGINE AND ENGINE COOLING; TIRES:VALVE. Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 \- Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesn't appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 \- 4,700 miles \(5,000 \- 7,500km\) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely that valve stem seal damage is causing oil to leak into the combustion chamber.
- [09\-043\-17\-3397](/bulletins/10188480.md), 2021-03-08, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Some customers may experience a MAZDA CONNECT touch panel that does not accept touch commands properly or operates by itself. This is caused by a touch panel failure from an improper manufacturing process of the touch panel and center display integration.

JSON: [/v1/bulletins/10232299](/v1/bulletins/10232299)

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