Service bulletin CSA-025 Final

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that a defect, which relates to motor vehicle safety, exists in certain Model Year 2019-2022 Mercedes-Benz Sprinter vehicles. a component of the vehicle's park lock system might fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway. This may increase the risk of a crash. an authorized Mercedes-Benz Sprinter dealer will update the software of various controls units on the affected vehicles, free of charge. This repair will take approximately 1 hour. For any questions regarding this safety recall, please contact Mercedes-Benz USA’s Customer Assistance Center at 1-800-367-6372 or visit their website at https://www.mbvans.com/en/recall-information.

The document

• NHTSA's copy of the document (PDF)
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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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