# Service bulletin A9123742069112\_2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10232045
- Published by NHTSA: 2023\-03\-06
- Manufacturer's number: A9123742069112\_2
- Manufacturer's date: 2023\-02\-16
- NHTSA component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:ELECTRICAL

## NHTSA's summary

This bulletin provides information on a software update for when saved addresses, favorites, last destinations, HVAC favorite button assignment, and/or icon and shortcut order are lost sporadically; In rare cases the screen may turn completely blue until a bus sleep or an MMI reboot is performed. For Q3 vehicles, MMI may get stuck on the welcome screen. No DTCs are stored.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232045-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232045-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors, Heating and air conditioning

## Vehicles listed

- 2022 AUDI A3
- 2020 to 2022 AUDI A4
- 2020 to 2022 AUDI A4 ALLROAD
- 2020 to 2022 AUDI A5
- 2020 to 2022 AUDI A5 CABRIOLET
- 2021 to 2022 AUDI A6
- 2021 to 2022 AUDI A6 ALLROAD
- 2021 to 2022 AUDI A7
- 2021 to 2022 AUDI A7 E
- 2021 to 2022 AUDI A8
- 2021 AUDI A8 L E
- 2021 to 2022 AUDI E\-TRON
- 2022 AUDI E\-TRON GT
- 2022 AUDI Q3
- 2021 AUDI Q5
- 2021 to 2022 AUDI Q5 PHEV
- 2022 AUDI Q5 SPORTBACK
- 2021 to 2022 AUDI Q7
- 2021 to 2022 AUDI Q8
- 2022 AUDI RS 3
- 2021 to 2022 AUDI RS 5
- 2021 to 2022 AUDI RS 6 AVANT
- 2021 to 2022 AUDI RS 7
- 2022 AUDI RS E\-TRON GT
- 2021 to 2022 AUDI RS Q8
- 2022 AUDI S3
- 2020 to 2022 AUDI S4
- 2020 to 2022 AUDI S5
- 2020 to 2022 AUDI S5 CABRIOLET
- 2021 to 2022 AUDI S6
- 2021 to 2022 AUDI S7
- 2021 to 2022 AUDI S8
- 2021 to 2022 AUDI SQ5
- 2021 to 2022 AUDI SQ7
- 2021 to 2022 AUDI SQ8

## Recalls for the same vehicles and component

- [2025713](/recalls/tc/2025713.md), 2025-12-19: Visual System
- [2025576](/recalls/tc/2025576.md), 2025-10-22: Heater And Defroster
- [2023659](/recalls/tc/2023659.md), 2023-12-13: Accessories
- [2023314](/recalls/tc/2023314.md), 2023-05-31: Heater And Defroster
- [2022630](/recalls/tc/2022630.md), 2022-11-02: Visual System
- [2022611](/recalls/tc/2022611.md), 2022-10-26: Visual System
- [22V806000](/recalls/nhtsa/22V806000.md), 2022-10-26: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
- [2022565](/recalls/tc/2022565.md), 2022-10-05: Visual System
- [22V701000](/recalls/nhtsa/22V701000.md), 2022-09-19: VISIBILITY:GLASS, SIDE/REAR
- [22V102000](/recalls/nhtsa/22V102000.md), 2022-02-23: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [TSB\_2020552\_15](/bulletins/11038024.md), 2026-10-05, Service bulletin: VISIBILITY/WIPER. This bulletin provides service information regarding exterior glass cleaning.
- [TSB\_20741717\_15](/bulletins/11036915.md), 2026-09-04, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
- [TSB\_2071007\_2](/bulletins/11035805.md), 2026-08-05, Service bulletin: VISIBILITY/WIPER. This bulleitn provides informaiton when there is louver broken on the air vent for chest.
- [TSB\_2067557\_2](/bulletins/11033469.md), 2026-06-04, Service bulletin: VISIBILITY/WIPER. This bulletin provides informaiton when the windscreen/rear window washer pump is not working \(B126101, B126113\).
- [TSB\_2073599\_4](/bulletins/11028453.md), 2026-02-06, Service bulletin: VISIBILITY/WIPER. This TSB provides repair guidance in cases where the cooling fans are obstructed with road debris.
- [TSB\_2067716\_3](/bulletins/11028434.md), 2026-02-06, Service bulletin: VISIBILITY/WIPER. This bulletin provides information when the air conditioner is not working, or has a restricted function; leak at the O\-ring.
- [TSB\_2080034\_1](/bulletins/11026275.md), 2025-12-05, Service bulletin: VISIBILITY/WIPER. This bulletin provides information when the AC is not workoing; leak on air conditioner compressor.
- [TSB\_2071139\_5](/bulletins/11026215.md), 2025-12-05, Service bulletin: VISIBILITY/WIPER. This bulletin provides information when it is not possible to adjust the blower setting; MIB3.
- [TSB\_2079244\_1](/bulletins/11023808.md), 2025-10-03, Service bulletin: VISIBILITY/WIPER. This bulletin provides information when the air conditioning is not working.
- [TSB\_2068460\_7](/bulletins/11023751.md), 2025-10-03, Service bulletin: VISIBILITY/WIPER. This bulletin provides information when the air conditioner does not work, there is no cooling output; P053000, P251500 stored in C5.

JSON: [/v1/bulletins/10232045](/v1/bulletins/10232045)

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