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Service bulletin A9123742069112_2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10232045
Published by NHTSA2023-03-06
Manufacturer's numberA9123742069112_2
Manufacturer's date2023-02-16
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT:ELECTRICAL

NHTSA's summary

This bulletin provides information on a software update for when saved addresses, favorites, last destinations, HVAC favorite button assignment, and/or icon and shortcut order are lost sporadically; In rare cases the screen may turn completely blue until a bus sleep or an MMI reboot is performed. For Q3 vehicles, MMI may get stuck on the welcome screen. No DTCs are stored.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
AUDI A32022
AUDI A42020, 2021, 2022
AUDI A4 ALLROAD2020, 2021, 2022
AUDI A52020, 2021, 2022
AUDI A5 CABRIOLET2020 to 2022
AUDI A62021, 2022
AUDI A6 ALLROAD2021, 2022
AUDI A72021, 2022
AUDI A7 E2021, 2022
AUDI A82021 to 2022
AUDI A8 L E2021
AUDI E-TRON2021, 2022
AUDI E-TRON GT2022
AUDI Q32022
AUDI Q52021
AUDI Q5 PHEV2021 to 2022
AUDI Q5 SPORTBACK2022
AUDI Q72021, 2022
AUDI Q82021, 2022
AUDI RS 32022
AUDI RS 52021, 2022
AUDI RS 6 AVANT2021, 2022
AUDI RS 72021, 2022
AUDI RS E-TRON GT2022
AUDI RS Q82021, 2022
AUDI S32022
AUDI S42020, 2021, 2022
AUDI S52020, 2021, 2022
AUDI S5 CABRIOLET2020 to 2022
AUDI S62021, 2022
AUDI S72021, 2022
AUDI S82021, 2022
AUDI SQ52021, 2022
AUDI SQ72021, 2022
AUDI SQ82021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20257132025-12-19. Visual System
20255762025-10-22. Heater And Defroster
20236592023-12-13. Accessories
20233142023-05-31. Heater And Defroster
20226302022-11-02. Visual System
20226112022-10-26. Visual System
22V8060002022-10-26. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
20225652022-10-05. Visual System
22V7010002022-09-19. VISIBILITY:GLASS, SIDE/REAR
22V1020002022-02-23. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_2020552_152026-10-05. Service bulletin. This bulletin provides service information regarding exterior glass cleaning.
TSB_20741717_152026-09-04. Service bulletin. This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
TSB_2071007_22026-08-05. Service bulletin. This bulleitn provides informaiton when there is louver broken on the air vent for chest.
TSB_2067557_22026-06-04. Service bulletin. This bulletin provides informaiton when the windscreen/rear window washer pump is not working (B126101, B126113).
TSB_2073599_42026-02-06. Service bulletin. This TSB provides repair guidance in cases where the cooling fans are obstructed with road debris.
TSB_2067716_32026-02-06. Service bulletin. This bulletin provides information when the air conditioner is not working, or has a restricted function; leak at the O-ring.
TSB_2080034_12025-12-05. Service bulletin. This bulletin provides information when the AC is not workoing; leak on air conditioner compressor.
TSB_2071139_52025-12-05. Service bulletin. This bulletin provides information when it is not possible to adjust the blower setting; MIB3.
TSB_2079244_12025-10-03. Service bulletin. This bulletin provides information when the air conditioning is not working.
TSB_2068460_72025-10-03. Service bulletin. This bulletin provides information when the air conditioner does not work, there is no cooling output; P053000, P251500 stored in C5.