# Service bulletin A9123722052299\_7 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10232043 - Published by NHTSA: 2023\-03\-06 - Manufacturer's number: A9123722052299\_7 - Manufacturer's date: 2023\-02\-10 - NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM ## NHTSA's summary This bulletin provides information to address when the Audi connect "User management" screen is greyed out, and the customer cannot complete the key user pairing. OR the SOS emergency button is red or flashing read. DTCS P169A00 and U13EB00 are present in the system. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232043-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232043-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Equipment and accessories ## Trouble codes named P169A, U13EB ## Vehicles listed - 2019 to 2020 AUDI A3 - 2022 AUDI A3 - 2019 to 2022 AUDI A4 - 2020 to 2022 AUDI A4 ALLROAD - 2019 to 2022 AUDI A5 - 2019 to 2022 AUDI A5 CABRIOLET - 2019 to 2022 AUDI A6 - 2020 to 2022 AUDI A6 ALLROAD - 2019 to 2022 AUDI A7 - 2021 to 2022 AUDI A7 E - 2019 to 2020 AUDI A8 - 2021 AUDI A8 - 2020 AUDI A8 L E - 2021 AUDI A8 L E - 2019 AUDI E\-TRON - 2021 to 2022 AUDI E\-TRON - 2022 AUDI E\-TRON GT - 2019 to 2022 AUDI Q3 - 2022 AUDI Q4 E\-TRON - 2019 to 2021 AUDI Q5 - 2020 AUDI Q5 PHEV - 2022 AUDI Q5 PHEV - 2022 AUDI Q5 SPORTBACK - 2019 to 2022 AUDI Q7 - 2019 to 2022 AUDI Q8 - 2020 to 2022 AUDI R8 - 2019 to 2020 AUDI RS 3 - 2019 AUDI RS 5 - 2021 to 2022 AUDI RS 5 - 2021 to 2022 AUDI RS 6 AVANT - 2021 to 2022 AUDI RS 7 - 2022 AUDI RS E\-TRON GT - 2020 to 2022 AUDI RS Q8 - 2019 to 2020 AUDI S3 - 2022 AUDI S3 - 2019 to 2022 AUDI S4 - 2019 to 2022 AUDI S5 - 2019 to 2022 AUDI S5 CABRIOLET - 2020 to 2022 AUDI S6 - 2020 to 2022 AUDI S7 - 2020 to 2021 AUDI S8 - 2020 to 2022 AUDI SQ5 - 2020 to 2022 AUDI SQ7 - 2020 to 2022 AUDI SQ8 - 2019 to 2022 AUDI TT - 2019 to 2022 AUDI TT RS - 2019 to 2022 AUDI TTS ## Recalls for the same vehicles and component - [25V201000](/recalls/nhtsa/25V201000.md), 2025-03-31: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL - [25V080000](/recalls/nhtsa/25V080000.md), 2025-02-12: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY - [24V898000](/recalls/nhtsa/24V898000.md), 2024-11-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY - [24V726000](/recalls/nhtsa/24V726000.md), 2024-09-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE - [24V229000](/recalls/nhtsa/24V229000.md), 2024-03-22: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY - [24V228000](/recalls/nhtsa/24V228000.md), 2024-03-22: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY - [23V867000](/recalls/nhtsa/23V867000.md), 2023-12-20: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE - [2023659](/recalls/tc/2023659.md), 2023-12-13: Accessories - [23V842000](/recalls/nhtsa/23V842000.md), 2023-12-13: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD - [2022660](/recalls/tc/2022660.md), 2022-11-21: Electrical ## Other bulletins for the same vehicles and component - [TSB\_2083444\_1](/bulletins/11038131.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This TSB prvoides informaiton when there is a distance warning \+ ACC is not available/Audi pre sense fault; DTC U101400, B203200. - [TSB\_2083385\_1](/bulletins/11038127.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there is a warning message in the instrument cluster about external sound. - [TSB\_2083183\_1](/bulletins/11038118.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides infomraiotn when there are noises from the surround loudspeaker. - [TSB\_2079214\_4](/bulletins/11038061.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information regarding fault finding and repair information for electric tailgate. - [TSB\_2076396\_3](/bulletins/11038046.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assist inop \(DTC C12D5FA\). - [TSB\_2074059\_4](/bulletins/11038040.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides general information about SOS Emergency Assist. - [TSB\_2073858\_13](/bulletins/11038038.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there are various warning messages in the instrument cluster; electric motor leaking. P0AA600 - [TSB\_2068573\_6](/bulletins/11038032.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message. - [TSB\_2063336\_5](/bulletins/11038030.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable. - [TSB\_2058077\_11](/bulletins/11038029.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement. JSON: [/v1/bulletins/10232043](/v1/bulletins/10232043) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20A9123722052299_7&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10232043&vehicle=Service%20bulletin%20A9123722052299_7)