# Service bulletin 08\-008\-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10231777
- Published by NHTSA: 2023\-02\-13
- Manufacturer's number: 08\-008\-23
- Manufacturer's date: 2023\-01\-12
- NHTSA component: ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS; STEERING

## NHTSA's summary

UAS and UCS Radio Enhancements Customers may experience one or more of the following: \*\*Wi\-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti\-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode \(LA, LD, LX only\). Can not change the time on the clock \(LA, LD and LX only\). USB hub inoperable \(D\-Trucks only\). Backup camera gridlines missing \(D\-Trucks only\). Device not supported message \(D\-Trucks only\). Remote app inoperative \(D\-Trucks only\). Unable to adjust volume \(D\-Trucks only\). Heated steering wheel inoperable \(D\-Trucks only\). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. \*\*This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.\*\*

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231777-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231777-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Steering, Wheels, Backup camera

## Vehicles listed

- 2018 to 2022 CHRYSLER 300
- 2018 to 2022 DODGE CHALLENGER
- 2018 to 2022 DODGE CHARGER
- 2018 to 2021 RAM 1500
- 2018 RAM 2500
- 2018 RAM 3500

## Recalls for the same vehicles and component

- [23V059000](/recalls/nhtsa/23V059000.md), 2023-02-09: BACK OVER PREVENTION:DISPLAY FUNCTION
- [22V638000](/recalls/nhtsa/22V638000.md), 2022-08-25: BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V918000](/recalls/nhtsa/21V918000.md), 2021-11-23: STEERING:STEERING CONTROL MODULE; BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V438000](/recalls/nhtsa/21V438000.md), 2021-06-10: BACK OVER PREVENTION:DISPLAY FUNCTION
- [20V191000](/recalls/nhtsa/20V191000.md), 2020-09-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [20V512000](/recalls/nhtsa/20V512000.md), 2020-08-27: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [18V398000](/recalls/nhtsa/18V398000.md), 2018-06-14: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [96C Combo](/bulletins/11023334.md), 2025-09-24, Service campaign: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Customer Satisfaction Notification 96C – Park Assis Module \- Dealer Notification
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [0803224](/bulletins/10251879.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Battery Pack Control Module \(BPCM\) Software Update Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTC\)s have been set: ? P0AC0 \- Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 \- Cell Supervisory Circuit A Failure. ? P0DE7 \- Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA \- Voltage Sense A Circuit. ? P0B3D \- Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E \- Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 \- Control Module Timer/Clock Performance. ? P0E55 \- DC/DC Converter Current Sensor Circuit "A". ? P0DAF \- Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 \- Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
- [0900124](/bulletins/10251862.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.
- [0801924](/bulletins/10251844.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Security Alarm Falsely Activates Customers may experience one or more of the following: ? Alarm going off randomly at night. ? Alarm going off at parking. ? Tilt function not working properly. This bulletin involves performing a Restore Vehicle Configuration and updating the ITM with the latest available software.
- [0801724](/bulletins/10251842.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Security Alarm Falsely Activates Customers may experience one or more of the following: ? Alarm going off randomly at night. ? Alarm going off at parking. ? Tilt function not working properly. This bulletin involves performing a Restore Vehicle Configuration and updating the Intrusion Transceiver Module \(ITM\) with the latest available software.
- [0806423](/bulletins/10248049.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over\-the\-air?. Updates to software will occur in a phased roll\-out. The software is updated through the built\-in cellular modem in the radio.
- [0804523](/bulletins/10248014.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
- [1801623](/bulletins/10247996.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). Flash: Powertrain Control Module \(PCM\) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more ofthe following DTCs:P0335 \- Crankshaft Position Sensor Circuit. P0339 \- Crankshaft Position Sensor Intermittent. Other software enhancement included with this update: Idle stability improvements during Electronic Stability Control \(ESC\) events.

JSON: [/v1/bulletins/10231777](/v1/bulletins/10231777)

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