# Service bulletin 9100017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10231694
- Published by NHTSA: 2023\-02\-13
- Manufacturer's number: 9100017
- Manufacturer's date: 2023\-01\-26
- NHTSA component: STEERING; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL

## NHTSA's summary

GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TDC, SDJ \+ 5YC \+ 5I8\+ \(EHW or ERC\) \+ 5I4 \+ \(SDA or SDJ or SDZ\) \+ TDC OR 5YC \+ 5I8\+ \(EZH or EXF\) \+ 5I2 \+ \(SDA or SDJ or SDZ\) \+ TDC WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TFB, SDJ\+5YC \+ 5I8\+ \(EHW or ERC\) \+ 5I4 \+ \(SDA or SDJ or SDZ\) \+ TFB OR 5YC \+ 5I8\+ \(EZH or EXF\) \+ 5I2 \+ \(SDA or SDJ or SDZ\) \+ TFB WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKJ, SDJ \+ 5YC \+ 5I8\+ \(EHW or ERC\) \+ 5I4 \+ \(SDA or SDJ or SDZ\) \+ \(TKJ or TLP\) OR 5YC \+ 5I8\+ \(EZH or EXF\) \+ 5I2 \+ \(SDA or SDJ or SDZ\) \+ TKJ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TKN, SDJ\+5YC \+ 5I8\+ \(EHW or ERC\) \+ 5I4 \+ \(SDA or SDJ or SDZ\) \+ TKN OR 5YC \+ 5I8\+ \(EZH or EXF\) \+ 5I2 \+ \(SDA or SDJ or SDZ\) \+ TKN WD: 3.6L V6 4x4, 5.7L V8 4x2, SDA, SD2, TKJ5CW \+ 5I8\+ ERC \+ 5I4 \+ \(SDA or SD2\) \+ TKJ OR 5CW \+ 5I8\+ EZH \+ 5I2 \+ \(SDA or SD2\) \+ TKJ WD: 3.6L V6 4x4, 5.7L V8 4x2, SDE, TKN 5CW \+ 5I8\+ ERC \+ 5I4 \+ SDE \+ TKN OR 5CW \+ 5I8\+ EZH \+ 5I2 \+ SDE \+ TKN

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231694-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231694-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system, Steering

## Vehicles listed

- 2022 DODGE DURANGO
- 2022 JEEP GRAND CHEROKEE 4XE

## Recalls for the same vehicles and component

- [24V132000](/recalls/nhtsa/24V132000.md), 2024-02-22: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
- [2023292](/recalls/tc/2023292.md), 2023-05-18: Steering
- [23V352000](/recalls/nhtsa/23V352000.md), 2023-05-18: STEERING:COLUMN
- [2022113](/recalls/tc/2022113.md), 2022-03-14: Steering
- [22V154000](/recalls/nhtsa/22V154000.md), 2022-03-14: STEERING:RACK AND PINION

## Other bulletins for the same vehicles and component

- [S2523000032 REV.B](/bulletins/11036280.md), 2026-08-19, Service bulletin: WHEELS; STEERING. Steering Dragging While Recreational Flat Towing Behind RV.
- [9100858](/bulletins/11035066.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module This GPOP applies to 2021\-2022MY WK \& 2021\-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14\-004\-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
- [9100833 REV1](/bulletins/11035064.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
- [9100857](/bulletins/11035063.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for any bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way. This GPOP applies to 2021\-2022MY WK \& 2021\-2025MY WD vehicles with extended crank condition due to loss of fuel pressure. Do not replace FDM. Reference TSB 14\-004\-25 REV B. There is a Fuel Pressure Regulator kit to address this issue.
- [14\-007\-26](/bulletins/11035051.md), 2026-07-18, Service bulletin: FUEL/PROPULSION SYSTEM. Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pressure regulator.
- [9100833](/bulletins/11034342.md), 2026-07-02, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
- [9100532 REV1](/bulletins/11032857.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM; STEERING. Before replacing the steering column control module \(SCCM\) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control \(ESC\) light on, please follow these steps: 1.\- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.\- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches \& reconnect them, and reverify the issue. 3.\- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.\- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.\- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.\- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.\- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor \(SAS\) The Steering Angle is computed within the Electronic Power Steering \(EPS\) module. See Electronic Power Steering \(EPS\) module for diagnosis and repair procedures.
- [S2521000004 REV.B](/bulletins/11027739.md), 2026-01-21, Service bulletin: STEERING; SUSPENSION; POWER TRAIN. The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
- [S2521000004 Rev.A](/bulletins/11027241.md), 2026-01-07, Service bulletin: SUSPENSION; STEERING; WHEELS. Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
- [108942](/bulletins/11026590.md), 2025-12-11, Service bulletin: STEERING. MODULE \- STEERING CONTROL

JSON: [/v1/bulletins/10231694](/v1/bulletins/10231694)

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