# Service bulletin 9100020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10231686
- Published by NHTSA: 2023\-02\-13
- Manufacturer's number: 9100020
- Manufacturer's date: 2023\-01\-13
- NHTSA component: VEHICLE SPEED CONTROL; SEAT BELTS

## NHTSA's summary

LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM \(DT\) Inside door lock rod binding. If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue goes away before replacing the latch. Please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231686-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231686-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seat belts, Throttle and cruise control

## Vehicles listed

- 2021 to 2023 RAM 1500

## Recalls for the same vehicles and component

- [2026371](/recalls/tc/2026371.md), 2026-07-30: Seats And Restraints
- [26V495000](/recalls/nhtsa/26V495000.md), 2026-07-30: SEAT BELTS:REAR/OTHER:ANCHORAGE
- [2022583](/recalls/tc/2022583.md), 2022-10-14: Seats And Restraints
- [22V766000](/recalls/nhtsa/22V766000.md), 2022-10-13: SEAT BELTS:PRETENSIONER

## Other bulletins for the same vehicles and component

- [9100354](/bulletins/11001374.md), 2024-06-10, Service bulletin: VISIBILITY/WIPER; STEERING; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM. SWITCH Multifunction Before replacing the steering column control module \(SCCM\), please follow these steps: 1.\- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.\- Review the SCCM for any physical issue \(Autolock, clockspring damaged\) 3.\- Pull the SCCM fuse for 60 sec and then reinstall it. 3.\- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
- [S2308000147](/bulletins/10248887.md), 2024-01-16, Service bulletin: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. Malfunction Indicator Lamp \(MIL\) On, Electronic Throttle Control \(ETC\) Lamp Flashes, Diagnostic Trouble Code \(DTC\) P2127 Accelerator Pedal Position Circuit Low
- [0804023](/bulletins/10247981.md), 2024-01-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS; PARKING BRAKE; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
- [S2309000010](/bulletins/10247437.md), 2023-12-18, Service bulletin: BACK OVER PREVENTION; VEHICLE SPEED CONTROL. Customer complaint may include a noise from under the hood described as a ?belt\-related? noise.
- [9100247](/bulletins/10247404.md), 2023-12-18, Service bulletin: BACK OVER PREVENTION; VEHICLE SPEED CONTROL. ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt\-related noise and/or noisy tensioner/pulley. Please refer to SOL\# S2309000007.
- [0804023](/bulletins/10234454.md), 2023-04-17, Service bulletin: AIR BAGS; PARKING BRAKE; ELECTRICAL SYSTEM; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
- [S1623000028 Rev.](/bulletins/10231735.md), 2023-02-13, Service bulletin: VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S2323000008](/bulletins/10231720.md), 2023-02-13, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; BACK OVER PREVENTION. Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.
- [9004148](/bulletins/10231689.md), 2023-02-13, Service bulletin: VEHICLE SPEED CONTROL. SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle \(BSR\) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two\-stage push\-pin clips \(in vehicles that have this type of clip, not the ones with a screw\) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones \(as old ones might have already been deformed\) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number\(s\) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.
- [0808621](/bulletins/10230124.md), 2023-01-17, Service bulletin: VISIBILITY; VEHICLE SPEED CONTROL; AIR BAGS; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Driver Door Module \(DDM\) and Passenger Door Module \(PDM\) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

JSON: [/v1/bulletins/10231686](/v1/bulletins/10231686)

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