# Service bulletin PIT5971

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10231661
- Published by NHTSA: 2023\-02\-13
- Manufacturer's number: PIT5971
- Manufacturer's date: 2023\-01\-24
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231661-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10231661-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2022 to 2023 BUICK ENCLAVE
- 2021 to 2023 BUICK ENCORE GX
- 2021 to 2023 BUICK ENVISION
- 2021 to 2023 CADILLAC CT4
- 2021 to 2023 CADILLAC CT5
- 2021 to 2023 CADILLAC XT4
- 2021 to 2023 CADILLAC XT5
- 2021 to 2023 CADILLAC XT6
- 2021 to 2023 CHEVROLET BLAZER
- 2021 to 2023 CHEVROLET CAMARO
- 2021 to 2023 CHEVROLET CORVETTE
- 2022 to 2023 CHEVROLET EQUINOX
- 2021 to 2023 CHEVROLET MALIBU
- 2021 to 2023 CHEVROLET SILVERADO 1500
- 2022 to 2023 CHEVROLET SILVERADO 2500
- 2022 to 2023 CHEVROLET SILVERADO 3500
- 2021 to 2023 CHEVROLET SUBURBAN
- 2021 to 2023 CHEVROLET TRAILBLAZER
- 2022 to 2023 CHEVROLET TRAVERSE
- 2021 to 2023 GMC ACADIA
- 2022 to 2023 GMC HUMMER EV PICKUP
- 2021 to 2023 GMC SIERRA 1500
- 2022 to 2023 GMC SIERRA 2500
- 2022 to 2023 GMC SIERRA 3500
- 2023 GMC TERRAIN
- 2022 GMC TERRAIN NA
- 2021 to 2023 GMC YUKON XL

## Recalls for the same vehicles and component

- [22V708000](/recalls/nhtsa/22V708000.md), 2022-09-22: EQUIPMENT:OTHER:LABELS
- [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories
- [2021365](/recalls/tc/2021365.md), 2021-06-10: Accessories
- [21V440000](/recalls/nhtsa/21V440000.md), 2021-06-10: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
- [20V295000](/recalls/nhtsa/20V295000.md), 2020-05-21: EQUIPMENT:OTHER:LABELS; TIRES

## Other bulletins for the same vehicles and component

- [22\-NA\-237](/bulletins/10254392.md), 2024-05-08, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This technical bulletin provides repair information to correct a customer concern of Service Cluster Message and DTC U3000 Set.
- [22\-NA\-096](/bulletins/10254391.md), 2024-05-08, Service bulletin: EQUIPMENT. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built\-in Radio.
- [22\-NA\-039](/bulletins/10254389.md), 2024-05-07, Service bulletin: EQUIPMENT; STRUCTURE. This informational bulletin provides information for dealers/technicians on front license plate adapter bracket installation during PDI.
- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [21\-NA\-249](/bulletins/10253789.md), 2024-05-01, Service bulletin: EQUIPMENT. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
- [24\-NA\-070](/bulletins/10253573.md), 2024-04-27, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
- [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIT6101D](/bulletins/10253114.md), 2024-04-15, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG. This Preliminary information communicates Engineering is investigating a no audio issue.

JSON: [/v1/bulletins/10231661](/v1/bulletins/10231661)

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