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Service bulletin A9123692052299_6

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10231575
Published by NHTSA2023-03-06
Manufacturer's numberA9123692052299_6
Manufacturer's date2023-02-02
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

This bulletin provides instructions for when the Audi connect "User management" option is greyed out, or the SOS emergency button is red or flashing red.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
AUDI A32019, 2020
AUDI A32022
AUDI A42019, 2020, 2021, 2022
AUDI A4 ALLROAD2020, 2021, 2022
AUDI A52019, 2020, 2021, 2022
AUDI A5 CABRIOLET2019 to 2022
AUDI A62019, 2020, 2021, 2022
AUDI A6 ALLROAD2020, 2021, 2022
AUDI A72019, 2020, 2021, 2022
AUDI A7 E2021, 2022
AUDI A82019, 2020
AUDI A82021
AUDI A8 L E2020
AUDI A8 L E2021
AUDI E-TRON2019
AUDI E-TRON2021, 2022
AUDI E-TRON GT2022
AUDI Q32019, 2020, 2021, 2022
AUDI Q4 E-TRON2022
AUDI Q52019, 2020, 2021
AUDI Q5 PHEV2020
AUDI Q5 PHEV2022
AUDI Q5 SPORTBACK2022
AUDI Q72019, 2020, 2021, 2022
AUDI Q82019, 2020, 2021, 2022
AUDI R82020, 2021, 2022
AUDI RS 32019, 2020
AUDI RS 52019
AUDI RS 52021, 2022
AUDI RS 6 AVANT2021, 2022
AUDI RS 72021, 2022
AUDI RS E-TRON GT2022
AUDI RS Q82020, 2021, 2022
AUDI S32019, 2020
AUDI S32022
AUDI S42019, 2020, 2021, 2022
AUDI S52019, 2020, 2021, 2022
AUDI S5 CABRIOLET2019 to 2022
AUDI S62020, 2021, 2022
AUDI S72020, 2021, 2022
AUDI S82020, 2021
AUDI SQ52020, 2021, 2022
AUDI SQ72020, 2021, 2022
AUDI SQ82020, 2021, 2022
AUDI TT2019, 2020, 2021, 2022
AUDI TT RS2019, 2020, 2021, 2022
AUDI TTS2019, 2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236592023-12-13. Accessories
22V8060002022-10-26. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
22V1020002022-02-23. EQUIPMENT:OTHER:LABELS
20220682022-02-16. Accessories
22V0850002022-02-16. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
A9124022062466_52024-05-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay).
Audi-Q72024-04-22. Service bulletin. Audi Delivery Guidelines.
Audi-A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S7-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S6-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S62024-04-22. Service bulletin. Audi Delivery Guidelines.
SM 22-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 21-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.