# Service bulletin N222384530

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10230959
- Published by NHTSA: 2023\-02\-02
- Manufacturer's number: N222384530
- Manufacturer's date: 2023\-01\-03
- NHTSA component: EQUIPMENT; LATCHES/LOCKS/LINKAGES

## NHTSA's summary

Customer Satisfaction Program \- On October 27, 2022, General Motors released Customer Satisfaction Program N222384530 with an initial vehicle population of 21. We are adding the remaining 139 VINs to the involved vehicle population. Important: An initial supply of part numbers 87849010, 86777479, 85515565 and 11549309 were pre\-shipped to dealers that had vehicles in new vehicle inventory on October 27, 2022. The pre\-ship completed at the end of October. All other vehicles in the involved population will need to order through Customer Care and Aftersales. The parts required for this program are on restriction through the GM Technical Assistance Center \(TAC\). Please contact TAC at telephone number US 1\-877\-446\-8227 \(Action Center prompt\) or Canada 1\-800\-263\-7740 for English or 1\-800\-263\-7960 for French. Customer Letter Mailing The customer letter mailing for the third phase will begin in January. Global Warranty Management \(GWM\) The Required Field Action section on the Investigate Vehicle History \(IVH\) screen will be updated January 3, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230959-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230959-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Latches and locks

## Vehicles listed

- 2023 CADILLAC LYRIQ
- 2023 CADILLAC redundant LYRIQ

## Recalls for the same vehicles and component

- [25V356000](/recalls/nhtsa/25V356000.md), 2025-05-29: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT

## Other bulletins for the same vehicles and component

- [N232428240\-03](/bulletins/10254417.md), 2024-05-08, Service bulletin: UNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [PIE0779B](/bulletins/10254038.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This engineering information \(EI\) closure ends the need for gathering further information from the field. Dealers should refer to Field action N232428540 in SI.
- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [N232428240\-03](/bulletins/10253796.md), 2024-05-01, Service bulletin: LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [24\-NA\-069](/bulletins/10253572.md), 2024-04-27, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This technical bulletin provides repair information to correct a customer concern of Image Processing Module setting DTC U3000\_57.
- [N232428240\-03](/bulletins/10253548.md), 2024-04-24, Service bulletin: UNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIT6105B](/bulletins/10253095.md), 2024-04-15, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
- [PIT5832L](/bulletins/10253075.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.

JSON: [/v1/bulletins/10230959](/v1/bulletins/10230959)

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