# Service bulletin 09\-004\-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10230900
- Published by NHTSA: 2023\-02\-02
- Manufacturer's number: 09\-004\-23
- Manufacturer's date: 2023\-01\-09
- NHTSA component: LATCHES/LOCKS/LINKAGES

## NHTSA's summary

Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed \(default setting is 90 seconds\), the fuel\-filler lid does not lock and can be opened when pressing it. NOTE: \- The fuel\-filler lid does not lock immediately after the doors are locked, but after the time set in the Fuel Door Lock Delay \(0, 30, 60, 90, and 120 seconds\). \- Although the root cause has not been identified, the vehicle should be repaired by adjusting the fuel\-filler lid opener cable position when there is a customer complaint.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230900-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230900-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks

## Vehicles listed

- 2020 to 2021 MAZDA CX\-30
- 2019 to 2021 MAZDA MAZDA3

## Other bulletins for the same vehicles and component

- [SA\-017\-24a](/bulletins/10254190.md), 2024-05-04, Service bulletin: EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control
- [09\-023\-24](/bulletins/10254183.md), 2024-05-04, Service bulletin: ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors.
- [09\-029\-23a](/bulletins/10246137.md), 2023-12-05, Service bulletin: LATCHES/LOCKS/LINKAGES; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors.
- [SA\-009\-23F](/bulletins/10240484.md), 2023-08-05, Service bulletin: LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
- [09\-029\-23](/bulletins/10240403.md), 2023-08-03, Service bulletin: ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors.
- [SA\-009\-23e](/bulletins/10238681.md), 2023-07-05, Service bulletin: ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES; STRUCTURE. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
- [09\-024\-23](/bulletins/10238670.md), 2023-07-05, Service bulletin: ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Some customers may experience that the out\-of\-area \(reception area\) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of the touch sensors on the front outer handle, the out\-of\-area \(reception area\) type auto lock function may fail. Control software of the LF control unit \(LFU\) has been modified.
- [SA\-009\-23c](/bulletins/10235576.md), 2023-05-04, Service bulletin: LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
- [SA\-009\-23b](/bulletins/10233683.md), 2023-04-04, Service bulletin: LATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
- [SA\-009\-23a](/bulletins/10233562.md), 2023-04-04, Service bulletin: ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

JSON: [/v1/bulletins/10230900](/v1/bulletins/10230900)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2009-004-23&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10230900&vehicle=Service%20bulletin%2009-004-23)