# Service bulletin RF\-22\-01R2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10230863
- Published by NHTSA: 2023\-02\-02
- Manufacturer's number: RF\-22\-01R2
- Manufacturer's date: 2023\-01\-04
- NHTSA component: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT

## NHTSA's summary

This Parts Flash replaces RF\-22\-01R released November 21, 2022. It includes a new display repair kit part number for the 2020\-2022 MX\-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230863-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230863-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2016 to 2017 MAZDA CX\-3
- 2019 to 2021 MAZDA CX\-3
- 2017 to 2020 MAZDA CX\-5
- 2016 to 2017 MAZDA MAZDA2
- 2019 to 2021 MAZDA MAZDA2
- 2014 to 2018 MAZDA MAZDA3
- 2016 to 2021 MAZDA MAZDA6
- 2016 to 2017 MAZDA MX\-5
- 2019 to 2022 MAZDA MX\-5

## Other bulletins for the same vehicles and component

- [SA\-027\-24](/bulletins/10254187.md), 2024-05-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; UNKNOWN OR OTHER. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
- [SA\-008\-24](/bulletins/10251368.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- [09\-003\-23b](/bulletins/10248385.md), 2024-01-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about infotainment center display: Center display touchscreen operates by itself \(Ghost Touch\). The film of the center display may be peeled off. White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts.
- [SA\-079\-23](/bulletins/10248348.md), 2024-01-05, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY. Some customers may complain about color discrepancies \(brightness differences\) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
- [01\-007\-23a](/bulletins/10246121.md), 2023-12-05, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The Mazda DCA\-8000 is required for all warranty battery testing. If the Mazda DCA\-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- [SA\-032\-23a](/bulletins/10244679.md), 2023-11-02, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. If you encounter any type of electrical concern \(e.g, dead battery, engine no start, DTC\(s\) stored...\), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- [PF\-23\-09](/bulletins/10243559.md), 2023-10-05, Service bulletin: EQUIPMENT. MNAO has recently found an increase in non\-returned cores within the United Radio \(UR\) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a debit of the full component price. It is highly recommended to set a calendar reminder at the time of the order for no more than 60 days to ensure all orders are returned if repaired and if not repaired, contact the customer to cancel the order and return the unit.
- [09\-032\-23](/bulletins/10243551.md), 2023-10-05, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION. SERVICE BULLETIN 09\-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G \(“2014\-2018 MAZDA3 AND 2016\-2021 CX\-3 \- REARVIEW IMAGE MAY NOT DISPLAY PROPERLY”\).
- [09\-023\-23a](/bulletins/10243549.md), 2023-10-05, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY. Some customers may experience the following symptoms of the wireless charger \(Qi\), even when the mobile device \(smartphone etc.\) is placed in the proper position on the wireless charger \(Qi\). \- It does not start charging. \- Soon after starting, it stops charging with the indicator flashing in red. \- Soon after starting, it stops charging without any visible sign. These symptoms may be caused by improper control software of the wireless charger \(Qi\). To eliminate these concerns, the specification of the wireless charger \(Qi\) has been modified. NOTE: The modifications for the symptoms are different depending on the model.
- [09\-031\-20b](/bulletins/10240431.md), 2023-08-04, Service bulletin: VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY. Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the messages are displayed normally.

JSON: [/v1/bulletins/10230863](/v1/bulletins/10230863)

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