# Service bulletin 2068981.1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10230831
- Published by NHTSA: 2023\-02\-03
- Manufacturer's number: 2068981.1
- Manufacturer's date: 2023\-01\-12
- NHTSA component: ELECTRICAL SYSTEM; SEATS; EQUIPMENT

## NHTSA's summary

Rear Seat Massage Function Not Working Customer Statement: \-The rear seat massage function is not working correctly \-The massage function appears to be unresponsive/weak regardless of the setting/function selected

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230831-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10230831-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Seats

## Vehicles listed

- 2017 to 2018 BENTLEY BENTAYGA
- 2020 to 2023 BENTLEY BENTAYGA

## Recalls for the same vehicles and component

- [25V811000](/recalls/nhtsa/25V811000.md), 2025-11-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE \(HPCU\):SOFTWARE
- [2023315](/recalls/tc/2023315.md), 2023-05-31: Seats And Restraints
- [23V386000](/recalls/nhtsa/23V386000.md), 2023-05-31: SEATS
- [22V257000](/recalls/nhtsa/22V257000.md), 2022-04-14: SEATS
- [2022135](/recalls/tc/2022135.md), 2022-03-23: Seats And Restraints
- [21V975000](/recalls/nhtsa/21V975000.md), 2021-12-15: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS:FRONTAL
- [2020124](/recalls/tc/2020124.md), 2020-03-23: Seats And Restraints
- [2016583](/recalls/tc/2016583.md), 2016-11-18: Seats And Restraints
- [16V816000](/recalls/nhtsa/16V816000.md), 2016-11-10: SEATS

## Other bulletins for the same vehicles and component

- [2061369/14](/bulletins/11037161.md), 2026-09-09, Service bulletin: ELECTRICAL SYSTEM; ENGINE. Engine Overheating \- Warning in the DIP \| V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident • Engine overheat warning in the DIP \(Engine overheating\) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
- [2078395/3](/bulletins/11037156.md), 2026-09-09, Service bulletin: SEATS; STRUCTURE:BODY. Service info: Leather Damage/Anomalies \| All Models
- [2061369/13](/bulletins/11037097.md), 2026-09-05, Service bulletin: ELECTRICAL SYSTEM; ENGINE. Engine Overheating \- Warning in the DIP \| V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP \(Engine overheating\) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
- [2078373/4](/bulletins/11036783.md), 2026-09-03, Service bulletin: VISIBILITY/WIPER; STRUCTURE:BODY; ELECTRICAL SYSTEM. Sunroof blind not retracting \| Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing
- [2081085/2](/bulletins/11035939.md), 2026-08-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE. V8 Engine \- Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. Customer statement: The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfiring during engine operation
- [2073377/4](/bulletins/11035933.md), 2026-08-06, Service bulletin: WHEELS; ELECTRICAL SYSTEM. TPMS \- Warning within the Drivers Information Panel \(DIP\) \- Tyre pressure sensor \- Low battery.
- [2078373/3](/bulletins/11035932.md), 2026-08-06, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; VISIBILITY/WIPER. Sunroof blind not retracting \| Bentayga Series.
- [2082308/1](/bulletins/11035915.md), 2026-08-06, Service bulletin: ELECTRICAL SYSTEM. Satellite Values Not Displayed in MVBs \- J949 Emergency Call Control Module \(Conbox\). Customer statement / workshop findings: During diagnosis using ODIS, Measured Value Blocks \(MVBs\) for: Visible satellites, tracked satellites \(within J949 Emergency Call Control Module – Conbox\) may display blank or no value. This condition may be interpreted as a GPS reception fault, antenna issue or connectivity malfunction. Diagnostic logs may also show absence of satellite values.
- [2051187/13](/bulletins/11035901.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM; ENGINE. Poor Engine Running Complaints \(Misfires\) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit\(s\)
- [2059392/7](/bulletins/11035895.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Bentayga \- PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP

JSON: [/v1/bulletins/10230831](/v1/bulletins/10230831)

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