Service bulletin 0814222
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10230338 |
| Published by NHTSA | 2023-01-17 |
| Manufacturer's number | 0814222 |
| Manufacturer's date | 2022-07-13 |
| NHTSA component | COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM |
NHTSA's summary
Global Telematics Box Module (TBM2) Flash Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Estimated National launch date for 1st FOTA update is expected on 07/22/2022. 2nd FOTA 1-2 weeks after 1st FOTA completes: 1st step from 3.8i to 3.8j2+ and 2nd step 3.8j2+ to 4.30. No dealership visit required, send 2 step TBM updates over the air. Customers may experience one or more of the following: Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig. 1. Error Message Remote operation is not working. If the vehicle?s ignition is off state more than 7 days and less than 21 days, Remote ops do not work. Vehicle info is not working (or vehicle info is not giving correct information). Vehicle finder is not working.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| ALFA ROMEO GIULIA | 2020 to 2022 |
|---|---|
| ALFA ROMEO STELVIO | 2020, 2021, 2022 |
| JEEP RENEGADE | 2020, 2021, 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 22D Combo Rev1 | 2026-09-17. Warranty extension. Emissions Recall 22D - On Board Diagnostics - Dealer Notification (Revision 1) |
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| 22D Combo | 2026-09-10. Warranty extension. Emissions Recall 22D - On Board Diagnostics - Dealer Notification |
| S2623000037 | 2026-06-03. Service bulletin. Condensation Or Water Infiltration In Headlights, Daytime Running Lights (DRL), Turn Signals, Fog Lights, Taillights. |
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| 08-204-26 | 2026-05-20. Service bulletin. Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available. |
| 08-204-26 | 2026-05-13. Service bulletin. Not applicable to vehicles built for US market. Vehicle Does Not Operate In Electric Mode And/Or Reverse Gear Is Unavailable Customers may experience one or more of the following: ● The vehicle does not operate in electric mode. ● Reverse gear is not available. |
| S1408000384 REV.J | 2026-03-13. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| S1408000384 REV.I | 2026-02-19. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 08-394-25 REV. A | 2025-12-17. Service bulletin. Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure. |
| 9100734 | 2025-12-17. Service bulletin. If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347 |