# Service bulletin 0807921

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10230102
- Published by NHTSA: 2023\-01\-17
- Manufacturer's number: 0807921
- Manufacturer's date: 2021\-05\-06
- NHTSA component: AIR BAGS; ELECTRICAL SYSTEM; LANE DEPARTURE; BACK OVER PREVENTION; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC

## NHTSA's summary

Flash: Driver Assistance System Module \(DASM\) Enhancements This bulletin involves reprogramming the DASM with the latest software available. The customer may describe one or more of the following:Instrument Panel Cluster \(IPC\) warnings for the Forward Collision Warning \(FCW\) informing the driver to apply the brakes. Brakes may intermittently apply unexpectedly together with IPC warnings. The following software enhancements are also available:Allows customers to turn off the FCW indefinitely, rather than resetting to ?ON? at each key cycle\(Japan and South Korea only\). System improvements to enhance the FCW system hazard detection which may reduce nuisance actions and warnings from incorrectly identified structures and hazards, which can in rare circumstances cause an unwarranted brake event.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10230102-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10230102-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Brakes, Driver assistance, Electrical system, Backup camera

## Vehicles listed

- 2020 JEEP GLADIATOR

## Recalls for the same vehicles and component

- [20V191000](/recalls/nhtsa/20V191000.md), 2020-09-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [0300224](/bulletins/10251863.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Front and Rear Axle Sensor Kit \*\*Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code \(DTC\) has been set: ? C1451\-11 \- Service Axle Locker System\*\* Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center \(EVIC\) for this condition.
- [S2319000007](/bulletins/10248550.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION; STEERING:CRITICAL FASTENERS; STEERING. Squeak Noise From Dash Area When Turning The Steering Wheel.
- [0804523](/bulletins/10248014.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [08\-038\-23](/bulletins/10231815.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi\-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
- [08\-022\-23](/bulletins/10231792.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 40.12 Software Version Mobile Wi\-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
- [2400721](/bulletins/10230129.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Flash: HVAC Diagnostic and System Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may notice one or more of the following:Intermittent change of smell or humidity level in vehicle. An intermittent blast of warm air when A/C is on. Intermittent increase of outside air through the HVAC system. In addition, the following software enhancement is also available:Improvements for customer concerns of 'cabin too warm', specifically in the mid ambient temperature range 4.5\-15.5 °C \(40\-60 °F\).
- [S2023000011](/bulletins/10230025.md), 2023-01-17, Service bulletin: BACK OVER PREVENTION; VISIBILITY; VEHICLE SPEED CONTROL. Wind Noise And Or Gap At Front Door Mirror Flag
- [08\-003\-22 REV. A](/bulletins/10229816.md), 2023-01-17, Service bulletin: STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? \*\*Wi\-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* ? Intermittent, black radio display screen \(Rear View Camera \(RVC\) not affected\). ? Intermittent, radio freezes \(RVC not affected\). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen \(occurs when vehicle is shifted immediately to reverse upon key\-on before RVC signal is received, recoverable with key cycle\) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel\-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty \(HD\) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
- [S2223000029](/bulletins/10229076.md), 2023-01-09, Service bulletin: BACK OVER PREVENTION. Rattle Noise From Door

JSON: [/v1/bulletins/10230102](/v1/bulletins/10230102)

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