# Service bulletin 9004382

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10230000
- Published by NHTSA: 2023\-01\-17
- Manufacturer's number: 9004382
- Manufacturer's date: 2021\-05\-26
- NHTSA component: SUSPENSION; STRUCTURE:BODY:TAILGATE

## NHTSA's summary

BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the inside of the pivot cup after plastic bushing removal and pictures of the pivot post on the box side hinge. Mail pictures to FCA Redacted Content.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10230000-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10230000-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Suspension

## Vehicles listed

- 2020 to 2021 RAM 1500

## Recalls for the same vehicles and component

- [2022699](/recalls/tc/2022699.md), 2022-12-08: Structure
- [22V904000](/recalls/nhtsa/22V904000.md), 2022-12-08: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

## Other bulletins for the same vehicles and component

- [S2608000033](/bulletins/11035198.md), 2026-07-23, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
- [113069](/bulletins/11034910.md), 2026-07-08, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH – HEADLAMP
- [113070](/bulletins/11034909.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. SWITCH – HEADLAMP
- [S2208000045 REV.D](/bulletins/11034385.md), 2026-07-02, Service bulletin: STRUCTURE:BODY. Backup Camera Poor Image Quality Inspection
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [112651](/bulletins/11033953.md), 2026-06-18, Service bulletin: SUSPENSION. SHOCK ABSORBER \- SUSPENSION
- [112652](/bulletins/11033952.md), 2026-06-18, Service bulletin: SUSPENSION. SHOCK ABSORBER \- SUSPENSION
- [23\-007\-26 REV. A](/bulletins/11033948.md), 2026-06-18, Service bulletin: STRUCTURE:BODY. Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.
- [S1623000028 REV.J](/bulletins/11033897.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [9100831](/bulletins/11033889.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet \(06102165AA, 06511062AA\) per TCR \# 402632, CN 80403\-T18

JSON: [/v1/bulletins/10230000](/v1/bulletins/10230000)

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