# Service bulletin 0809214

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10229942
- Published by NHTSA: 2023\-01\-17
- Manufacturer's number: 0809214
- Manufacturer's date: 2014\-10\-24
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Electronic Pedestrian Protection System Enhancement

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10229942-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10229942-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2012 to 2013 DODGE JOURNEY

## Other bulletins for the same vehicles and component

- [106241](/bulletins/11021585.md), 2025-08-06, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [104974](/bulletins/11019776.md), 2025-06-26, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [103774](/bulletins/11017451.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM. LAMP \- DOME
- [9100226](/bulletins/10248509.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9003081](/bulletins/10229871.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material\(silicone\) is not compatible with this grease and can cause deterioration over time.
- [S1121000006RevA](/bulletins/10221831.md), 2022-09-26, Service bulletin: POWER TRAIN:TRANSMISSION CASE/HOUSING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM. \(Revision A\) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- [S2008000113](/bulletins/10221813.md), 2022-09-26, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- [S2008000113](/bulletins/10221154.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
- [0802814](/bulletins/10221015.md), 2022-09-26, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation \(RB4, RB5 and RB6\) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations \(RE3 only\). Radio resets \(RE3 only\). Presets are intermittently skipped \(RE3 only\). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time\-out option has been added to settings screen \(SRT only\). Temperature and Oil pressure gauge enhancements \(SRT only\). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added \(RB4 RB5 RB6\). Garmin Voice Recognition \(VR\) enhancements \(RB4 RB5 RB6\). Garmin audio enhancements \(RB4 RB5 RB6\). Navigation map enhancements \(RB4 RB5 RB6\). Garmin stuck on loading screen \(RB4 RB5 RB6\). Traffic rerouting and icon enhancements \(RB4 RB5 RB6\). Incorrect map graphics on traffic circle \(RB4 RB6 Right Hand Drive\). Radio may reboot when Russian language keyboard used \(RB4\). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards.

JSON: [/v1/bulletins/10229942](/v1/bulletins/10229942)

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