# Service bulletin 2104114

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10229892
- Published by NHTSA: 2023\-01\-17
- Manufacturer's number: 2104114
- Manufacturer's date: 2014\-12\-10
- NHTSA component: STEERING; WHEELS; ELECTRICAL SYSTEM

## NHTSA's summary

Convergence Telematics Module \(CTM\) Software Enhancements This bulletin involves updating the Convergence Telematics Module \(CTM\) software. The customer may notice the steering wheel controls and USB functionality may not operate properly after the ignition is cycled.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10229892-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10229892-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Steering, Wheels

## Vehicles listed

- 2013 CHRYSLER 300
- 2013 DODGE CHARGER

## Recalls for the same vehicles and component

- [2017341](/recalls/tc/2017341.md), 2017-07-10: Electrical
- [17V435000](/recalls/nhtsa/17V435000.md), 2017-07-10: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [16V739000](/recalls/nhtsa/16V739000.md), 2016-10-13: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- [2016500](/recalls/tc/2016500.md), 2016-10-12: Electrical
- [2014446](/recalls/tc/2014446.md), 2014-10-09: Electrical
- [14V634000](/recalls/nhtsa/14V634000.md), 2014-10-08: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [9100226](/bulletins/10248509.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- [0815223](/bulletins/10241118.md), 2023-08-21, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness \(pigtail\) when replacing the fuel pump module.
- [9003081](/bulletins/10229871.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material\(silicone\) is not compatible with this grease and can cause deterioration over time.
- [2400214](/bulletins/10229866.md), 2023-01-17, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS. Setting Mode Is Selected And Headlamps Always Stay On
- [Parts\-3](/bulletins/10226286.md), 2022-11-21, Service bulletin: STEERING. Steering Column.
- [05091960A](/bulletins/10224871.md), 2022-10-31, Service bulletin: ELECTRICAL SYSTEM. Hands Free Module \- CTM ? Peiker Before replacing the Hands Free Module \(HFM\), please contact Gaurav Saxena at cell \(248\) 260\-0583 or Tim Kraft at cell \(248\) 766\-5826 \~ IMPORTANT \- do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
- [1807320](/bulletins/10221897.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Control Module \(PCM\) Updates This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\):U1424\-00 \- Implausible Engine Torque Signal Received\(2015 MY\). P0456 \- EVAP System Small Leak. P2610 \- PCM Internal Engine Off Timer Performance. P2299 \- Brake Pedal Position / Accelerator Pedal Position Incompatible. P0335 \- Crankshaft Position Sensor Circuit\(2014\-2015 MY\). U0140 \- Lost Communication With Body Control Module\(LC, LD and LX\). P1621 \- O2 Sensor Reference Voltage Circuit Low. P1622 \- O2 Sensor Reference Voltage Circuit High. P0606 \- Internal Control Processor. P0300 \- Multiple Cylinder Misfire. P219A \- Bank 1 Air\-Fuel Ratio Imbalance. P219B \- Bank 2 Air\-Fuel Ratio Imbalance. P0307 \- Cylinder 7 Misfire. P2096 \- Downstream Fuel Trim System 1 Lean. P2097 \- Downstream Fuel Trim System 1 Rich. The following software enhancements are also available\(2015 MY\):Reverse gear lock\-out change from 16 kph \(10 mph\) to 4.8 kph \(3 mph\)\(Sales Code EZC with DEC\). Change to purge vapor control calibration\(Sales Code EZH with DGJ\). Improvements to vehicle overspeed control\(Sales Code EZH with DGJ\). Calibration update to the electronic voltage regulator voltage set point\(Sales Code EZH with DGJ\). Additional Symptoms:Customers with a Pursuit Dodge Charger \(LD\) may describe an unpleasant odor in the vehicle under certain extreme ambient conditions2013\-2015 MY LD with \(Sales Codes EZH with AHB or AHV only\). Technicians may find that the original vehicle Frequency Operated Button Integrated Key \(FOBIK\) does not function properly following replacement of the Wireless Ignition Node \(WIN/WCM\). The Secret Key information stored in the PCM may be corrupt. This update will restore the PCM?s ability to store/transfer valid Secret Key information
- [S2008000113](/bulletins/10221813.md), 2022-09-26, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- [3100121](/bulletins/10221192.md), 2022-09-26, Service bulletin: STEERING; EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

JSON: [/v1/bulletins/10229892](/v1/bulletins/10229892)

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