# Service bulletin 08\-003\-22 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10229816
- Published by NHTSA: 2023\-01\-17
- Manufacturer's number: 08\-003\-22 REV. A
- Manufacturer's date: 2022\-12\-16
- NHTSA component: STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION

## NHTSA's summary

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? \*\*Wi\-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* ? Intermittent, black radio display screen \(Rear View Camera \(RVC\) not affected\). ? Intermittent, radio freezes \(RVC not affected\). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen \(occurs when vehicle is shifted immediately to reverse upon key\-on before RVC signal is received, recoverable with key cycle\) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel\-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty \(HD\) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10229816-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10229816-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Equipment and accessories, Steering, Backup camera

## Vehicles listed

- 2018 to 2022 CHRYSLER 300
- 2018 to 2022 DODGE CHALLENGER
- 2018 to 2022 DODGE CHARGER
- 2018 to 2020 DODGE DURANGO
- 2019 to 2022 JEEP CHEROKEE
- 2018 to 2021 JEEP COMPASS
- 2020 to 2023 JEEP GLADIATOR
- 2018 JEEP GRAND CHEROKEE
- 2023 JEEP GRAND CHEROKEE
- 2018 to 2021 JEEP RENEGADE
- 2018 to 2023 JEEP WRANGLER
- 2018 to 2021 RAM 1500
- 2018 RAM 2500
- 2018 RAM 3500
- 2018 RAM 4500

## Recalls for the same vehicles and component

- [24V676000](/recalls/nhtsa/24V676000.md), 2024-09-12: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EXTERIOR LIGHTING:BRAKE LIGHTS
- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V291000](/recalls/nhtsa/24V291000.md), 2024-04-25: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V289000](/recalls/nhtsa/24V289000.md), 2024-04-25: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V577000](/recalls/nhtsa/23V577000.md), 2023-08-14: BACK OVER PREVENTION:DISPLAY FUNCTION
- [23V059000](/recalls/nhtsa/23V059000.md), 2023-02-09: BACK OVER PREVENTION:DISPLAY FUNCTION
- [22V638000](/recalls/nhtsa/22V638000.md), 2022-08-25: BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V918000](/recalls/nhtsa/21V918000.md), 2021-11-23: STEERING:STEERING CONTROL MODULE; BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V438000](/recalls/nhtsa/21V438000.md), 2021-06-10: BACK OVER PREVENTION:DISPLAY FUNCTION
- [20V191000](/recalls/nhtsa/20V191000.md), 2020-09-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [S2508000029 REV.B](/bulletins/11036279.md), 2026-08-19, Service bulletin: BACK OVER PREVENTION: WARNINGS. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [S2508000029 REV.A](/bulletins/11036180.md), 2026-08-13, Service bulletin: BACK OVER PREVENTION: WARNINGS. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [96C Combo](/bulletins/11023334.md), 2025-09-24, Service campaign: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Customer Satisfaction Notification 96C – Park Assis Module \- Dealer Notification
- [08\-239\-25](/bulletins/11021856.md), 2025-08-13, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; ELECTRICAL SYSTEM. NOTE: Not applicable to vehicles built for US Market. Rear View Camera Inoperable Customers may experience the following: ● Rearview camera is inoperable, or shows a blue screen. This bulletin involves replacing the rearview camera main harness.
- [S2508000029](/bulletins/11017123.md), 2025-04-22, Service bulletin: BACK OVER PREVENTION: WARNINGS; SERVICE BRAKES. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S248A000016](/bulletins/11011894.md), 2024-12-17, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Customer complaints regarding rear view camera inoperative or flickering blue radio screen display while transmission is in reverse or blank screens when selecting the rear camera view following a recent service repair involving the removal and installation of the rear spare tire carrier
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [0803224](/bulletins/10251879.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Battery Pack Control Module \(BPCM\) Software Update Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTC\)s have been set: ? P0AC0 \- Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 \- Cell Supervisory Circuit A Failure. ? P0DE7 \- Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA \- Voltage Sense A Circuit. ? P0B3D \- Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E \- Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 \- Control Module Timer/Clock Performance. ? P0E55 \- DC/DC Converter Current Sensor Circuit "A". ? P0DAF \- Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 \- Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
- [0300224](/bulletins/10251863.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Front and Rear Axle Sensor Kit \*\*Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code \(DTC\) has been set: ? C1451\-11 \- Service Axle Locker System\*\* Customers may also comment on a Service Axle Locker message displayed in the Electronic Vehicle Information Center \(EVIC\) for this condition.

JSON: [/v1/bulletins/10229816](/v1/bulletins/10229816)

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