# Service bulletin ATI\&01032023903

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10229681
- Published by NHTSA: 2023\-01\-11
- Manufacturer's number: ATI\&01032023903
- Manufacturer's date: 2023\-01\-03
- NHTSA component: SEATS; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

## NHTSA's summary

Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2022 Pilots with a customer complaint of the driver’s side 3rd row headrest not staying upright. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10229681-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10229681-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2020 to 2022 HONDA PILOT

## Recalls for the same vehicles and component

- [2026251](/recalls/tc/2026251.md), 2026-05-21: Seats And Restraints

## Other bulletins for the same vehicles and component

- [A19\-024](/bulletins/10234579.md), 2023-04-20, Service bulletin: SEATS. Service Bulletin \- There is a loud buzzing or whining when adjusting the driver’s or front passenger’s seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
- [ATI\&01172023](/bulletins/10230590.md), 2023-01-25, Service bulletin: SEATS. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2022 Pilots with a customer complaint of the driver’s side 3rd row headrest not staying upright. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&12132022905](/bulletins/10228198.md), 2022-12-21, Service bulletin: SEATS. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2022 Pilots with a customer complaint of the driver’s side 3rd row headrest not staying upright. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&11282022908](/bulletins/10227234.md), 2022-12-06, Service bulletin: SEATS. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2022 Pilots with a customer complaint of the driver’s side 3rd row headrest not staying upright. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&11122022903](/bulletins/10226205.md), 2022-11-15, Service bulletin: SEATS. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2022 Pilots with a customer complaint of the driver’s side 3rd row headrest not staying upright. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ATI\&10272022901](/bulletins/10225473.md), 2022-11-01, Service bulletin: SEATS. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2020\-2022 Pilots with a customer complaint of the driver’s side 3rd row headrest not staying upright. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [A21100B](/bulletins/10206395.md), 2022-01-11, Service bulletin: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; SEATS. ServiceNews Article \- There are several possible causes for the SRS DTC U3000\-49 \(Internal Failure of the SRS Unit\) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step\-by\-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
- [A21100B](/bulletins/10202598.md), 2021-10-28, Service bulletin: SEATS; AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; AIR BAGS. ServiceNews Article \- There are several possible causes for the SRS DTC U3000\-49 \(Internal Failure of the SRS Unit\) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step\-by\-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
- [A20\-031](/bulletins/10173878.md), 2020-04-16, Service bulletin: SEATS. Service Bulletin \- The bolt holes for the replacement second row seat frames are not threaded and require special self\-tapping bolts to secure the seat cushion and seat\-back frame to the seat frame.

JSON: [/v1/bulletins/10229681](/v1/bulletins/10229681)

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