# Service bulletin 2103920

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10229321
- Published by NHTSA: 2023\-01\-09
- Manufacturer's number: 2103920
- Manufacturer's date: 2020\-07\-02
- NHTSA component: FUEL SYSTEM, GASOLINE; POWER TRAIN; WHEELS

## NHTSA's summary

Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice \(possibly transmission\) fluid leaking on the ground from the left front of the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10229321-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10229321-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system, Transmission and driveline, Wheels

## Vehicles listed

- 2019 JEEP COMPASS

## Other bulletins for the same vehicles and component

- [9100776](/bulletins/11030018.md), 2026-03-13, Service bulletin: POWER TRAIN. Before replacing the RDM, please be aware that NVH from differential gears is typical and within the acceptable limits. Do not replace RDM for NVH issue.
- [21\-040\-25](/bulletins/11024056.md), 2025-10-08, Service bulletin: POWER TRAIN. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P1DB7\-00 \- Torque Converter Clutch Performance.
- [S2422000001 REV.C](/bulletins/11010511.md), 2024-11-13, Service bulletin: WHEELS; ELECTRICAL SYSTEM. Tire Pressure Monitor \(TPM\) Service Information. TPM Lamp On.
- [1801923](/bulletins/10248009.md), 2024-01-02, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? P06E9 \- Engine Starter Performance \(NA Only\). ? P0456 \- EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test \(SLVT\) to determine if a leak is present in the system. ? P141B \- Starter Control 1 Circuit Performance. ? P141C \- Starter Control 2 Circuit Performance. ? P26E4\-64 \- Starter Control 2 Circuit Signal Plausibility Failure. ? P0615\-64 \- Starter Control Circuit Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions: ? \*\*A difference in the set cruise control speed and actual speed on the odometer \(i.e. driver sets 100 kph \(62 mph\), vehicle will hit a max of 95 kph \(59 mph\) and cruise at 95 kph \(59 mph\)\) \(Sales Code ED6 Only\).\*\* ? Long engine cranking prior to vehicle start, more noticeable when the outside temperature is above 40 °c \(104 °f\) \(EE with Sales Code ED6 Only\). ? Vehicle will intermittently not start \(South Korea Only\). ? Poor fuel economy. ? Slight engine pinging noise while accelerating and poor performance. ? The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator does not illuminate in the Instrument Panel Cluster \(IPC\). ? No crank condition while pushing the start button numerous times, if the vehicle is turned off completely and then restarted, it will start normally. ? Cruise control and adaptive cruise control are inoperable. ? A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter \(AVSL\) will be inoperable. NOTE: There will be no stored or active DTCs with this IPC message. This bulletin involves reprogramming the PCM with the latest available software.
- [1801923](/bulletins/10234482.md), 2023-04-17, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? P06E9 \- Engine Starter Performance \(NA Only\). ? P0456 \- EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test \(SLVT\) to determine if a leak is present in the system. ? P141B \- Starter Control 1 Circuit Performance. ? P141C \- Starter Control 2 Circuit Performance. ? P26E4\-64 \- Starter Control 2 Circuit Signal Plausibility Failure. ? P0615\-64 \- Starter Control Circuit Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions: ? \*\*A difference in the set cruise control speed and actual speed on the odometer \(i.e. driver sets 100 kph \(62 mph\), vehicle will hit a max of 95 kph \(59 mph\) and cruise at 95 kph \(59 mph\)\) \(Sales Code ED6 Only\).\*\* ? Long engine cranking prior to vehicle start, more noticeable when the outside temperature is above 40 °c \(104 °f\) \(EE with Sales Code ED6 Only\). ? Vehicle will intermittently not start \(South Korea Only\). ? Poor fuel economy. ? Slight engine pinging noise while accelerating and poor performance. ? The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator does not illuminate in the Instrument Panel Cluster \(IPC\). ? No crank condition while pushing the start button numerous times, if the vehicle is turned off completely and then restarted, it will start normally. ? Cruise control and adaptive cruise control are inoperable. ? A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter \(AVSL\) will be inoperable. NOTE: There will be no stored or active DTCs with this IPC message. This bulletin involves reprogramming the PCM with the latest available software.
- [18\-008\-23](/bulletins/10231780.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTC\)s: \*\*P24D1\-00 \- Particulate Matter Sensor Regeneration Incomplete. P24AE\-00 \- Particulate Matter Sensor Circuit. P24B0\-00 \- Particulate Matter Sensor Circuit Low. P24B1\-00 \- Particulate Matter Sensor Circuit High. P24B2\-00 \- Particulate Matter Sensor Circuit Intermittent. P24D0\-00 \- Particulate Matter Sensor Supply Voltage Circuit Low. P24D3\-00 \- Particulate Matter Sensor Supply \- Circuit Voltage Above Threshold. P24AF\-00 \- Particulate Matter Sensor Circuit Performance. P24B5\-00 \- Particulate Matter Sensor Heater Control Circuit Low. P24B6\-00 \- Particulate Matter Sensor Heater Control Circuit High. P24B7\-00 \- Particulate Matter Sensor Heater Resistance. P24DA\-00 \- Particulate Matter Sensor Exhaust Sample Error Bank 1. U05A4\-00 \- Particulate Matter Sensor Received Invalid Data From ECM \- PCM. P2002\-00 \- DPF Efficiency Based On PM Sensor Monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor \(DPM\) replacement. U02A3\-00 \- Loss of Communication with PM Sensor Module.\*\* P24B2\-00 \- Particulate Matter Sensor Circuit Intermittent \(EBS Sales Code only\). P20F6\-00 \- Reductant Injection Valve Stuck Open Bank 1 Unit 1 \(EBS Sales Code only\). P208E\-00 \- Reductant Injector Stuck Closed \- Bank 1 Unit 1 \(EBS Sales Code only\). Customers may also experience one or more of the following: The Engine Stop/Start \(ESS\) system remains in the last used state and does not default back to ON for each key cycle as designed \(Vehicles on the RSU VIN list only\). This bulletin involves reprogramming the PCM with the latest available software.
- [0806820](/bulletins/10229328.md), 2023-01-09, Service bulletin: WHEELS; STEERING. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.21. Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts\(audio chimes will continue to function along with the touchscreen beeps\). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.
- [S2021000004](/bulletins/10229310.md), 2023-01-09, Service bulletin: POWER TRAIN; STRUCTURE. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
- [1808122](/bulletins/10228038.md), 2022-12-19, Service bulletin: EXTERIOR LIGHTING; PARKING BRAKE; ELECTRICAL SYSTEM; POWER TRAIN; BACK OVER PREVENTION; LANE DEPARTURE; SERVICE BRAKES, HYDRAULIC. Flash: Powertrain Control Module \(PCM\) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P06E9 \- Engine Starter Performance \(North America Only\). P0456 \- EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification test \(SLVT\) to determine if a leak is present in the system. P141B \- Starter Control 1 Circuit Performance. P141C \- Starter Control 2 Circuit Performance. P26E4\-64 \- Starter Control 2 Circuit\-Signal Plausibility Failure. P0615\-64 \- Starter Control Circuit\-Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions:Long engine cranking prior to vehicle start more noticeable when the outside temperature is above 40°c \(104°f\)\(EMEA with Sales Code ED6 only\). Vehicle will intermittently not start\(South Korea Only\). Poor fuel economy. Slight engine pinging noise while accelerating and poor performance. Engine may stall while idling. The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator doesnotilluminate in the Instrument Panel Cluster \(IPC\). No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. Cruise control and adaptive cruise control are inoperable. A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter \(AVSL\) will be inoperable. There will be no stored or active DTCs with this IPC message.
- [0806820](/bulletins/10224090.md), 2022-10-17, Service bulletin: STEERING; EXTERIOR LIGHTING; WHEELS; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition\(VR\), it will not recognize these locations.VR can not find street names / location in Catalan language \(present in Barcelona area and nearby\). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live\>Jeep Skills\>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform\(CVP\) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts\(audio chimes will continue to function along with the touchscreen beeps\). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

JSON: [/v1/bulletins/10229321](/v1/bulletins/10229321)

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