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Service bulletin 2300715

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10229199
Published by NHTSA2023-01-09
Manufacturer's number2300715
Manufacturer's date2015-02-21
NHTSA componentLATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

NHTSA's summary

Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. A small number of customers may comment that the rear liftgate will not open intermittently.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
DODGE DURANGO2015
JEEP GRAND CHEROKEE2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-007-152018-09-24. Service bulletin. Rear Liftgate Will Not Open Intermittently This bulletin involves verifying liftgate release operation and if necessary, replacing the rear liftgate latch. A small number of customers may comment that the rear liftgate will not open intermittently.
23-012-152018-09-24. Service bulletin. Cargo Compartment Load Floor Panel Latch Handle Broken This bulletin involves replacing the cargo compartment load floor panel latch handle. The customer may describe a broken cargo compartment load floor panel latch handle.