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Service bulletin 16-NA-338

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10228863
Published by NHTSA2023-01-05
Manufacturer's number16-NA-338
Manufacturer's date2022-12-13
NHTSA componentPOWER TRAIN; ENGINE AND ENGINE COOLING

NHTSA's summary

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Transmission and driveline

Vehicles listed
BUICK ALLURE2006, 2007, 2008, 2009
BUICK CASCADA2016, 2017, 2018, 2019
BUICK CENTURY2005
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023
BUICK ENCORE GX2020, 2021, 2022, 2023
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
BUICK LACROSSE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK LESABRE2005
BUICK LESABRE2006
BUICK LESABRE2013
BUICK LUCERNE2006, 2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK PARK AVENUE2005
BUICK RAINIER2005, 2006, 2007
BUICK REGAL2005
BUICK REGAL2008 to 2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK RENDEZVOUS2005, 2006, 2007
BUICK TERRAZA2005, 2006, 2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT42020, 2021, 2022, 2023
CADILLAC CT52020, 2021, 2022, 2023
CADILLAC CT62013 to 2015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DEVILLE2005
CADILLAC DTS2005
CADILLAC DTS2006, 2007, 2008, 2009, 2010, 2011
CADILLAC DTS2012
CADILLAC ESCALADE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE ESV2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC SRX2017 to 2019
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2005, 2006, 2007, 2008, 2009
CADILLAC XT42018
CADILLAC XT42019, 2020, 2021, 2022, 2023
CADILLAC XT52013 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC XT62020, 2021, 2022, 2023
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CHEVROLET 65002019
CHEVROLET ASTRO2005
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE2014
CHEVROLET AVALANCHE 15002005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET BLAZER2005
CHEVROLET BLAZER2006 to 2009
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CAPRICE2011 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2017
CHEVROLET CAPTIVA2008 to 2018
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2010, 2011, 2012
CHEVROLET CAVALIER2005
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET CLASSIC2005 to 2006
CHEVROLET COBALT2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET COBALT2011 to 2017
CHEVROLET COBALT SS2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2013 to 2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CORVETTE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CORVETTE Z062005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CORVETTE ZR12009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CRUZE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET DENALI2005 to 2006
CHEVROLET EPICA2005
CHEVROLET EQUINOX2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET EXPRESS2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 15002005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002005, 2006, 2007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2005 to 2011
CHEVROLET G15002005 to 2008
CHEVROLET G25002005
CHEVROLET G35002005
CHEVROLET G35002008
CHEVROLET G45002018
CHEVROLET HHR2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET IMPALA (GMX 211)2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET INCOMPLETE/CUTAWAY C32005
CHEVROLET LUMINA2008
CHEVROLET LUMINA2014
CHEVROLET MALIBU2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET MALIBU CLASSIC2005
CHEVROLET MALIBU CLASSIC2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU MAXX2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MONTE CARLO2005, 2006, 2007
CHEVROLET MONTE CARLO2008
CHEVROLET MONTE CARLO2010
CHEVROLET N3002014 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET ONIX2021
CHEVROLET OPTRA2005, 2006, 2007
CHEVROLET OPTRA2016
CHEVROLET ORLANDO2017
CHEVROLET S/T BLAZER2005
CHEVROLET S102005 to 2007
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO 15002005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500 HD2005 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SS2018
CHEVROLET SSR2005, 2006
CHEVROLET SSR2007
CHEVROLET SUBURBAN2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET SUBURBAN 15002005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 15002021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET TAHOE HYBRID2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2005, 2006, 2007, 2008, 2009
CHEVROLET TRAILBLAZER2013 to 2014
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021, 2022, 2023
CHEVROLET TRAILBLAZER 3602005, 2006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER EXT2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER EXT 3702005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRANS SPORT2005
CHEVROLET TRAVERSE2008
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET UPLANDER2005, 2006, 2007, 2008, 2009
CHEVROLET VENTURE2005
CHEVROLET duplicate SILVERADO 55002019
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC CANYON2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC DENALI2007 to 2015
GMC ENVOY2005, 2006, 2007, 2008, 2009
GMC ENVOY2010 to 2013
GMC ENVOY 3602005, 2006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY DENALI2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY DENALI XL2006 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY XL2006 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY XL 3702005, 2006 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY XUV2005 (the catalog's model; the bulletin names a series or trim of it)
GMC EXPRESS2009
GMC G VAN BUS2005 to 2011
GMC G15002005 to 2008
GMC G25002005
GMC G35002005
GMC G35002017 to 2018
GMC JIMMY CLASSIC2005

And 28 more lines, in the JSON.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2890002026-05-07. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
26V0850002026-02-13. POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
20260612026-02-12. Powertrain
20260602026-02-12. Powertrain
26V0830002026-02-12. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
20252252025-04-24. Engine
25V2740002025-04-24. ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
20251182025-03-06. Powertrain
25V1480002025-03-06. POWER TRAIN:AUTOMATIC TRANSMISSION
20246792024-11-07. Powertrain

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N2625762602026-10-15. Service campaign. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust leak at the catalytic converter inlet. Dealers are to replace the catalytic converter inlet clamp and to inspect the catalytic converter – replacing it if damage is observed. The repairs will be made at no charge to the customer.
N2625526202026-05-11. Service campaign. Certain vehicles may have a condition that could cause the cylinder 2 glow plug to fail. If this failure occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 11, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 11, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the cylinder 2 glow plug as necessary. The repairs will be made at no charge to the customer.
N2625480502026-04-24. Service bulletin. This message is to inform dealers that Special Coverage N262548050 is being temporarily suspended for the models above. Involved vehicles will be temporarily removed from IVH. Dealers will be notified when repairs can be resumed. We apologize for any inconvenience this situation may cause.
N2625480502026-04-23. Service campaign. Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Dealers are to replace the Catalytic Converter as necessary. The repairs will be made at no charge to the customer.
N252494003-022026-01-21. Service campaign. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
PIE0815A2025-12-04. Service bulletin. This engineering information (EI) closure ends the need for gathering further information from technicians/field in regard to the Service Engine Soon (SES) Lamp illuminated on DIC, Suspect Non-OE Catalytic Converters and/or Exhaust Systems w/DTCs P013F, P014A, P014B and/or P013E Set.
25-NA-0802025-12-03. Service bulletin. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set.
24-NA-2622025-12-03. Service bulletin. This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
25-NA-3392025-11-12. Service bulletin. Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services.