# Service bulletin LI82.85\-P\-074735

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10228814
- Published by NHTSA: 2023\-01\-05
- Manufacturer's number: LI82.85\-P\-074735
- Manufacturer's date: 2022\-12\-05
- NHTSA component: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM

## NHTSA's summary

Complaint Customer states that the Hyperscreen Passenger Display \(A40/26\) may show dark, pixelated images when the display is starting up or shutting off \(see attached picture\). The complaint is not present when the display is in use and does not occur during every ignition cycle. Cause Implausible video transfer from The MBUX multimedia system \(A26/17\) during start\-up and shut\-down sequence. These digital artifacts do not affect the normal operation of the Passenger Display. Remedy Update software will be released in Q1 2023

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228814-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228814-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2023 MERCEDES\-BENZ AMG EQE
- 2022 MERCEDES\-BENZ AMG EQS
- 2022 MERCEDES\-BENZ AMG EQS 53
- 2023 MERCEDES\-BENZ EQE 350\+
- 2023 MERCEDES\-BENZ EQE 500
- 2023 MERCEDES\-BENZ EQE350
- 2023 MERCEDES\-BENZ EQE350\+
- 2023 MERCEDES\-BENZ EQE500
- 2022 MERCEDES\-BENZ EQS 450
- 2022 MERCEDES\-BENZ EQS 580
- 2023 MERCEDES\-BENZ EQS450
- 2023 MERCEDES\-BENZ redundant EQE 350 4MATIC

JSON: [/v1/bulletins/10228814](/v1/bulletins/10228814)

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