# Service bulletin TSB 22\-2490

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10228801
- Published by NHTSA: 2023\-01\-05
- Manufacturer's number: TSB 22\-2490
- Manufacturer's date: 2022\-12\-16
- NHTSA component: POWER TRAIN; ELECTRICAL SYSTEM

## NHTSA's summary

Some 2021\-2022 Mustang Mach\-E vehicles built on or before 14\-Sep\-2022 may exhibit an illuminated powertrain malfunction \(wrench\) indicator with diagnostic trouble code \(DTC\) P07E4:00 stored in the secondary on\-board diagnostic control module C \(SOBDMC\) and/or unable to engage park \(P\). This may be due to the software in the SOBDMC. To correct this condition, follow the Service Procedure to reprogram the powertrain control module \(PCM\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228801-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228801-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline

## Trouble codes named

P07E4

## Vehicles listed

- 2021 to 2022 FORD MUSTANG MACH E

## Recalls for the same vehicles and component

- [2026317](/recalls/tc/2026317.md), 2026-06-30: Powertrain
- [26V417000](/recalls/nhtsa/26V417000.md), 2026-06-30: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- [25V441000](/recalls/nhtsa/25V441000.md), 2025-06-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\)
- [2025326](/recalls/tc/2025326.md), 2025-06-13: Electrical
- [25V404000](/recalls/nhtsa/25V404000.md), 2025-06-13: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [25V130000](/recalls/nhtsa/25V130000.md), 2025-02-28: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\):SOFTWARE
- [23V687000](/recalls/nhtsa/23V687000.md), 2023-10-13: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\)
- [2022484](/recalls/tc/2022484.md), 2022-08-29: Powertrain
- [22V646000](/recalls/nhtsa/22V646000.md), 2022-08-26: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
- [22V412000](/recalls/nhtsa/22V412000.md), 2022-06-10: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\):SOFTWARE

## Other bulletins for the same vehicles and component

- [26B07](/bulletins/11037782.md), 2026-10-02, Other: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021\-2025 Model Year F\-150 Lightning and Mustang Mach\-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control \(ACC\) Activation
- [SSM 55194](/bulletins/11037561.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING; UNKNOWN OR OTHER. Some 2021\-2024 Mustang Mach\-E, 2025\-2026 Navigator and 2024 F\-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module \(BCM\) software. To correct the condition, download and run the "BCM \- Programmable Module Installation \(PMI\)" application using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) scan tool. If the condition persists after PMI, refer to Workshop Manual \(WSM\), Section 417\-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM.
- [SSM 55080](/bulletins/11036286.md), 2026-08-20, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; FUEL/PROPULSION SYSTEM. Some 2021\-2023 Mustang Mach\-E vehicles built on or before 25\-Jun\-2023, 2022\-2025 E\-Transit and 2022\-2023 F\-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current \(DC\) fast charger level 3 with diagnostic trouble codes \(DTCs\) P0EEE:27 and P2E53:27 stored in the on\-board diagnostic control module A \(SOBDM\). This may be due to the SOBDM software. Replacement of the charge port will not resolve this concern. Inform customers that their vehicles can still be charged using a level 1 or level 2 alternating current \(AC\) charger. Engineering is currently working on a software solution expected in Q3 2026. Schedule an appointment with the customer when the repair becomes available. Monitor Professional Technician System \(PTS\) for additional information.
- [SSM 55031](/bulletins/11035269.md), 2026-07-28, Service bulletin: UNKNOWN OR OTHER; FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. Some 2021\-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster \(IPC\) while the charging system is operating properly with no charging related diagnostic trouble codes \(DTC\) stored. This may be due to someone using an aftermarket programmer to change the body control module \(BCM\) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F\-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System \(FDRS\) application titled "BCM\-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request \(TSR\) requesting support to revert the BCM configuration
- [SSM 55028](/bulletins/11035267.md), 2026-07-28, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2021\-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air \(OTA\) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re\-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System \(PTS\) for additional information.
- [SSM 55008](/bulletins/11035100.md), 2026-07-20, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER; SEATS; UNKNOWN OR OTHER. Some 2021\-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
- [TSB 26\-2324](/bulletins/11035097.md), 2026-07-20, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone.
- [GSM\-26.2651B MachE](/bulletins/11035037.md), 2026-07-17, Over\-the\-air update: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Quality improvements include: \- Updates the motor short failure detection logic to prevent Diagnostic Trouble Codes
- [TSB 26\-2297](/bulletins/11034134.md), 2026-06-29, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear\-view camera will still function when shifting the vehicle to reverse under these conditions.
- [SSM 54917](/bulletins/11033853.md), 2026-06-16, Service bulletin: ELECTRICAL SYSTEM; STEERING. Some 2021\-2024 Mustang Mach\-E vehicles may exhibit only continuous memory diagnostic trouble code \(DTC\) U2016:47 stored in the power steering control module \(PSCM\) after a self test is performed with the Ford Diagnosis and Repair System \(FDRS\) scan tool. If the vehicle does not exhibit any observable symptoms such as lack of/reduced power steering assist, disabling of power steering assist features and/or power steering assist fault messages displayed on the instrument panel cluster \(IPC\), this DTC should be ignored. No further service action is required.

JSON: [/v1/bulletins/10228801](/v1/bulletins/10228801)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20TSB%2022-2490&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10228801&vehicle=Service%20bulletin%20TSB%2022-2490)