# Service bulletin SA\-045\-22a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10228655
- Published by NHTSA: 2023\-01\-05
- Manufacturer's number: SA\-045\-22a
- Manufacturer's date: 2022\-12\-06
- NHTSA component: EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR

## NHTSA's summary

The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228655-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228655-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors

## Vehicles listed

- 2021 MAZDA CX\-3
- 2021 to 2023 MAZDA CX\-5
- 2023 MAZDA CX\-50
- 2021 to 2023 MAZDA CX\-9
- 2021 to 2023 MAZDA MAZDA3
- 2022 to 2023 MAZDA MX\-30 PHEV

## Recalls for the same vehicles and component

- [2023391](/recalls/tc/2023391.md), 2023-07-14: Visual System
- [2023108](/recalls/tc/2023108.md), 2023-03-02: Accessories

## Other bulletins for the same vehicles and component

- [SA\-043\-26](/bulletins/11035606.md), 2026-08-04, Service bulletin: VISIBILITY/WIPER. This SA supersedes the previously issued SA\(s\) listed below. The changes are noted in Red. SA\-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring \(BSM\) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction.
- [09\-041\-25](/bulletins/11026098.md), 2025-12-04, Service bulletin: VISIBILITY/WIPER. Some vehicles may exhibit a distortion in the front windshield causing a distorted view. This is caused by the distortion test process during manufacturing not being conducted correctly. To eliminate this concern, the distortion test process has been modified to perform it on all units during manufacturing.
- [SA\-025\-25](/bulletins/11019160.md), 2025-06-05, Service bulletin: VISIBILITY/WIPER. Some vehicles may exhibit wiper blade contact with the A\-pillar trim, with or without a chattering noise. This condition may be caused by worn or contaminated wiper blades. It can also be caused by bent wiper arms, or loose wiper arm retaining nuts due to improper handling. Improper handling occurs when pulling on or forcing the wiper arms. Technicians should be aware that while replacement of the wiper blade may resolve some cases, correction of bent components or repositioning of the wiper arms, particularly when the retaining nut is loose, requires additional steps to ensure proper alignment and function.
- [SA\-027\-24](/bulletins/10254187.md), 2024-05-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; UNKNOWN OR OTHER. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
- [SA\-007\-24a](/bulletins/10254185.md), 2024-05-04, Service bulletin: SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; EQUIPMENT ADAPTIVE/MOBILITY. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support \(SBS\) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
- [SA\-021\-24](/bulletins/10254095.md), 2024-05-03, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner \(RT\) U2145:02 Communication error with remote tuner \(RT\)
- [ONP09](/bulletins/10252510.md), 2024-04-03, Service bulletin: EQUIPMENT. Launch of Owner Notification Program ONP09 – 2023MY Mazda CX\-50 Wind Noise from Roof Rack Crossbars. Mazda Motor Corporation has decided to conduct an Owner Notification Program on certain 2023MY CX\-50 vehicles built at the Mazda Toyota Manufacturing Alabama \(MTM\) plant and sold in the United States equipped with the Mazda original accessory Roof Rail Crossbar part \# VA40V3840 and VA40S3840. Please see the description, model, year, and VIN ranges below. Concern Outline: To reduce wind noise, an Aero\-Infill kit containing rubber strips are inserted into the CX\-50 roof\-rack crossbars, making for a quieter driving experience. The rubber strips do not need to be removed once installed.
- [SA\-017\-24](/bulletins/10252509.md), 2024-04-03, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, Climate control
- [SA\-009\-24a](/bulletins/10251391.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Frequently Asked Questions \(FAQ\): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI\-FI General Information, Conditions for Remote Engine Start Will Not Function, WI\-FI How\-To Conditions for Remote Engine Start Function Will turn engine OFF, WI\-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
- [SA\-009\-24](/bulletins/10251390.md), 2024-03-06, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Frequently Asked Questions \(FAQ\): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI\-FI General Information, Conditions for Remote Engine Start Will Not Function, WI\-FI How\-To Conditions for Remote Engine Start Function Will turn engine OFF, WI\-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.

JSON: [/v1/bulletins/10228655](/v1/bulletins/10228655)

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