# Service bulletin N222378350

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10228224
- Published by NHTSA: 2022\-12\-23
- Manufacturer's number: N222378350
- Manufacturer's date: 2022\-12\-13
- NHTSA component: EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

This message is to inform dealers that Customer Satisfaction Program N222378350, released on November 3, 2022 through GM GlobalConnect Message GCUS\-3\-2690, had a number of vehicles released in error. Involved vehicle status in IVH will be changed from “Open” to “Closed” for the impacted vehicles. Please verify a VIN’s status in this field action by checking IVH prior to doing any repairs. Customers will be notified of the release error in a future mailing. We apologize for any inconvenience this situation may cause.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228224-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10228224-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2019 CHEVROLET 6500
- 2019 to 2021 CHEVROLET SILVERADO 4500
- 2020 to 2021 CHEVROLET SILVERADO 5500
- 2019 CHEVROLET SILVERADO 6500
- 2021 CHEVROLET SILVERADO 6500
- 2019 CHEVROLET duplicate SILVERADO 5500

## Recalls for the same vehicles and component

- [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories
- [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories
- [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories
- [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories

## Other bulletins for the same vehicles and component

- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
- [PIT5448J](/bulletins/10253060.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
- [23\-NA\-112](/bulletins/10252789.md), 2024-04-05, Service bulletin: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; STRUCTURE. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [24\-NA\-060](/bulletins/10252123.md), 2024-03-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM. This service bulletin provides repair information to correct a customer concerns of Radio Software issues.

JSON: [/v1/bulletins/10228224](/v1/bulletins/10228224)

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