# Service bulletin S2123000023RevB

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10227986
- Published by NHTSA: 2022\-12\-19
- Manufacturer's number: S2123000023RevB
- Manufacturer's date: 2022\-04\-02
- NHTSA component: VEHICLE SPEED CONTROL; SEATS

## NHTSA's summary

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10227986-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10227986-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats, Throttle and cruise control

## Vehicles listed

- 2017 to 2022 CHRYSLER PACIFICA
- 2020 to 2022 CHRYSLER VOYAGER
- 2020 to 2022 DODGE DURANGO
- 2020 to 2021 JEEP GRAND CHEROKEE
- 2022 JEEP GRAND CHEROKEE 4XE

## Recalls for the same vehicles and component

- [2026141](/recalls/tc/2026141.md), 2026-03-26: Seats And Restraints
- [2026003](/recalls/tc/2026003.md), 2026-01-05: Seats And Restraints
- [2022136](/recalls/tc/2022136.md), 2022-03-24: Seats And Restraints
- [22V181000](/recalls/nhtsa/22V181000.md), 2022-03-24: SEATS:MID/REAR ASSEMBLY
- [22V180000](/recalls/nhtsa/22V180000.md), 2022-03-24: SEATS:CRITICAL FASTENERS; CHILD SEAT:VEHICLE TETHER ANCHOR
- [2021239](/recalls/tc/2021239.md), 2021-04-23: Seats And Restraints
- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
- [2017423](/recalls/tc/2017423.md), 2017-08-31: Seats And Restraints
- [2016336](/recalls/tc/2016336.md), 2016-06-29: Seats And Restraints

## Other bulletins for the same vehicles and component

- [08\-274\-26](/bulletins/11035048.md), 2026-07-18, Service bulletin: ELECTRICAL SYSTEM; SEATS. Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
- [S2608000015](/bulletins/11030266.md), 2026-03-25, Service bulletin: ELECTRICAL SYSTEM; SEATS. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code \(DTC\) B1D9B\-54\- Seat Horizontal Front Stop Not Learned\-Missing Calibration
- [109157](/bulletins/11026813.md), 2025-12-23, Service bulletin: SEATS. ARMREST \- REAR DOOR TRIM
- [106343](/bulletins/11021584.md), 2025-08-06, Service bulletin: SEATS. HEADREST \- SECOND ROW
- [S2523000057](/bulletins/11019763.md), 2025-06-26, Service bulletin: SEATS. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- [9100347 Rev 1](/bulletins/11017072.md), 2025-04-16, Other: SEATS. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
- [S2123000084 REV.A](/bulletins/11015023.md), 2025-03-05, Service bulletin: SEATS. 1st Row Seat Belt Retractor D\-Ring Is Binding And Not Able To Rotate
- [S2310000003](/bulletins/11012378.md), 2025-01-07, Service bulletin: SEATS. The customer may experience an airbag light on or seat belt chime when buckled.
- [101790](/bulletins/11012358.md), 2025-01-06, Service bulletin: SEATS. BUCKLE ASSY \- BUCKLE ASSYS/BELT
- [9100448](/bulletins/11011512.md), 2024-12-05, Service bulletin: SEATS. HEADREST Incoming Vehicles with Deployed Active Head Rest \(AHR\) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR

JSON: [/v1/bulletins/10227986](/v1/bulletins/10227986)

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