# Service bulletin 83020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10227976
- Published by NHTSA: 2022\-12\-19
- Manufacturer's number: 83020
- Manufacturer's date: 2022\-04\-22
- NHTSA component: STEERING

## NHTSA's summary

DAMPER \- STEERING

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10227976-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10227976-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2022 ALFA ROMEO GIULIA
- 2022 ALFA ROMEO STELVIO
- 2022 CHRYSLER 300
- 2022 CHRYSLER PACIFICA
- 2022 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2022 CHRYSLER VOYAGER
- 2022 DODGE CHALLENGER
- 2022 DODGE CHARGER
- 2022 DODGE DURANGO
- 2022 DODGE JOURNEY
- 2022 JEEP CHEROKEE
- 2022 JEEP COMPASS
- 2022 JEEP GLADIATOR
- 2022 JEEP GRAND CHEROKEE 4XE
- 2022 JEEP GRAND WAGONEER
- 2022 JEEP RENEGADE
- 2022 JEEP WAGONEER
- 2022 JEEP WRANGLER
- 2022 RAM 1500
- 2022 RAM 2500
- 2022 RAM 3500
- 2022 RAM 4500
- 2022 RAM 5500
- 2022 RAM PROMASTER

## Recalls for the same vehicles and component

- [2026271](/recalls/tc/2026271.md), 2026-06-04: Steering
- [26V363000](/recalls/nhtsa/26V363000.md), 2026-06-04: STEERING:HYDRAULIC POWER ASSIST:PUMP
- [25V765000](/recalls/nhtsa/25V765000.md), 2025-11-06: STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
- [24V239000](/recalls/nhtsa/24V239000.md), 2024-03-28: EXTERIOR LIGHTING:TURN SIGNAL; STEERING:COLUMN
- [24V132000](/recalls/nhtsa/24V132000.md), 2024-02-22: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
- [2023292](/recalls/tc/2023292.md), 2023-05-18: Steering
- [23V352000](/recalls/nhtsa/23V352000.md), 2023-05-18: STEERING:COLUMN
- [2022113](/recalls/tc/2022113.md), 2022-03-14: Steering
- [22V154000](/recalls/nhtsa/22V154000.md), 2022-03-14: STEERING:RACK AND PINION

## Other bulletins for the same vehicles and component

- [114746](/bulletins/11037598.md), 2026-09-30, Service bulletin: STEERING. SOCKET \- DRAG LINK INNER
- [114745](/bulletins/11037597.md), 2026-09-30, Service bulletin: STEERING. SOCKET \- DRAG LINK INNER
- [S2523000032 REV.B](/bulletins/11036280.md), 2026-08-19, Service bulletin: WHEELS; STEERING. Steering Dragging While Recreational Flat Towing Behind RV.
- [S2523000053 REV.C](/bulletins/11036178.md), 2026-08-13, Service bulletin: STEERING. Service Electric Power Steering \(EPS\) Message On Instrument Cluster. Rev B.
- [S2523000053 REV.B](/bulletins/11035196.md), 2026-07-23, Service bulletin: ELECTRICAL SYSTEM; STEERING. Service Electric Power Steering \(EPS\) Message On Instrument Cluster. Rev B.
- [113450](/bulletins/11035184.md), 2026-07-23, Service bulletin: STEERING. CLOCKSPRING \- STEERING COLUMN CONTROL MODULE
- [113449](/bulletins/11035183.md), 2026-07-23, Service bulletin: STEERING. CLOCKSPRING \- STEERING COLUMN CONTROL MODULE
- [9100532 REV1](/bulletins/11032857.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM; STEERING. Before replacing the steering column control module \(SCCM\) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control \(ESC\) light on, please follow these steps: 1.\- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.\- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches \& reconnect them, and reverify the issue. 3.\- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.\- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.\- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.\- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.\- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor \(SAS\) The Steering Angle is computed within the Electronic Power Steering \(EPS\) module. See Electronic Power Steering \(EPS\) module for diagnosis and repair procedures.
- [S2219000004 REV.A](/bulletins/11030265.md), 2026-03-25, Service bulletin: STEERING. Service Electric Power Steering Message On Cluster. C0051\-54 Steering Wheel Position Sensor Calibration, C0051\-64 Steering Angle Set.
- [S2521000004 REV.B](/bulletins/11027739.md), 2026-01-21, Service bulletin: STEERING; SUSPENSION; POWER TRAIN. The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.

JSON: [/v1/bulletins/10227976](/v1/bulletins/10227976)

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