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Service bulletin 2103122

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10227751
Published by NHTSA2022-12-12
Manufacturer's number2103122
Manufacturer's date2022-10-20
NHTSA componentPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

NHTSA's summary

Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find the following DTC has been set: C14A1-74 - Unintended Actuator Shaft Movement Detected-Actuator Slipping.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Transfer case

Trouble codes named

C14A1

Vehicles listed
JEEP GRAND CHEROKEE2021
JEEP GRAND CHEROKEE 4XE2022 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
91000832022-11-07. Service bulletin. Transfer Case Do not replace Transfer Case if unable to complete a DTCM flash or calibration process unless SOL Publication S2203000004 has been performed.
08-103-222022-06-27. Service bulletin. Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find one or more of the the following DTCs have been set: C1472-92 - Transfer Case Clutch Control-Performance Or Incorrect Operation(Sales Code DHY only).If any of these DTCs C1472-92, C149D-54 or C2206-56 are present(Sales Code DHY only), proceed toStep 11of the Repair Procedure. C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.
S2121000014 RevC2022-05-31. Service bulletin. Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation.