# Service bulletin 9100090

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10227685
- Published by NHTSA: 2022\-12\-12
- Manufacturer's number: 9100090
- Manufacturer's date: 2022\-10\-18
- NHTSA component: BACK OVER PREVENTION:DISPLAY FUNCTION

## NHTSA's summary

10.1" Center Stack Display,12" Center Stack Display 10.1" \& 12" Center Stack Display is blank and/or does not respond to touches. Do not replace the Center Stack Display until TSB 08\-039\-22 Rev B is performed \(R1 Headunit software update\). R1 software update to S24.18 should resolve the issue.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10227685-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10227685-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2023 JEEP GRAND CHEROKEE
- 2022 JEEP GRAND WAGONEER
- 2022 JEEP WAGONEER

## Recalls for the same vehicles and component

- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V291000](/recalls/nhtsa/24V291000.md), 2024-04-25: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V289000](/recalls/nhtsa/24V289000.md), 2024-04-25: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V577000](/recalls/nhtsa/23V577000.md), 2023-08-14: BACK OVER PREVENTION:DISPLAY FUNCTION
- [21V00A000](/recalls/nhtsa/21V00A000.md), 2021-12-21: BACK OVER PREVENTION:DISPLAY FUNCTION

## Other bulletins for the same vehicles and component

- [S2508000029 REV.B](/bulletins/11036279.md), 2026-08-19, Service bulletin: BACK OVER PREVENTION: WARNINGS. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [S2508000029 REV.A](/bulletins/11036180.md), 2026-08-13, Service bulletin: BACK OVER PREVENTION: WARNINGS. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [S2508000029](/bulletins/11017123.md), 2025-04-22, Service bulletin: BACK OVER PREVENTION: WARNINGS; SERVICE BRAKES. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [0800124A](/bulletins/10251858.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION. Flash: Drivetrain Control Module \(DTCM\) Updates A moaning, grinding, or groaning type noise while driving between 80 \- 112 kph \(50 \- 70 mph\). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? \(41 ?\). This bulletin involves reprogramming the DTCM with the latest available software.
- [0801424](/bulletins/10251835.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; WHEELS; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SEATS; SERVICE BRAKES, HYDRAULIC; PARKING BRAKE; TRAILER HITCHES; VEHICLE SPEED CONTROL; STEERING. Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485\-00 Implausible Data Received From Radio. Native Voice Recognition \(VR\) session does not open with wake\-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning \(Lat/Long\) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle \(EV\) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen \(Rear view camera will still function normally\). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop\-up \(Rear view camera will still function normally\). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages \(Rear view camera will still function normally\). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source \(DAB\) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes \(Rear view camera will still function normally\). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative\(Rear view camera will still function normally\).
- [0300124](/bulletins/10251830.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; POWER TRAIN. Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
- [9100250](/bulletins/10248844.md), 2024-01-16, Service bulletin: BACK OVER PREVENTION; VISIBILITY. Camera \- Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. \~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT
- [S2208000172](/bulletins/10248578.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
- [S2308000054](/bulletins/10248559.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking \(AEB\) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
- [9100227](/bulletins/10248510.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION. Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number\(s\) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

JSON: [/v1/bulletins/10227685](/v1/bulletins/10227685)

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