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Service bulletin SSM69558

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10227601
Published by NHTSA2022-12-12
Manufacturer's numberSSM69558
Manufacturer's date2013-11-07
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

NHTSA's summary

Navigation errors or freezing on the `Initalization` screen

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
JAGUAR XF2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
JAGUAR XJ2013, 2014, 2015, 2016, 2017, 2018, 2019
JAGUAR XJ2020 to 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
JLRP002572024-03-08. Service bulletin. Extended warranty on DMTL Pumps 2020MY to 2021MY.
SFCC_FEB2024_322024-03-06. Service bulletin. Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_JAN2024_382024-02-07. Service bulletin. Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v32024-01-09. Service bulletin. Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
H461v22023-12-07. Service bulletin. Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
H4612023-12-07. Service bulletin. Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2023_62023-12-06. Service bulletin. DTC repair - LKA systems
SFCC_OCT2023_372023-11-03. Service bulletin. Customer states the weather app is no longer available