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Service bulletin SSM67697-2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10227132
Published by NHTSA2022-12-05
Manufacturer's numberSSM67697-2
Manufacturer's date2014-09-26
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

Lack of Cooling From Air Conditioning

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
JAGUAR XJ2000 to 2001
JAGUAR XJ2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
JAGUAR XJ2020 to 2022
JAGUAR XK2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
JAGUAR XK2016 to 2017
JAGUAR XK2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20104052010-11-12. Visual System
10V5780002010-11-12. VISIBILITY:WINDSHIELD WIPER/WASHER
06V0180002006-01-25. VISIBILITY:SUN/MOON ROOF ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SFCC_SEP2024_522024-10-07. Other. A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_SEP2023_452023-10-06. Service bulletin. The wiper blades streak, smear, judder or squeak during operation
SSM717902023-02-06. Service bulletin. Climate Control - In-Vehicle Temperature / Motor
7-075USA2023-01-03. Service bulletin. Retailers are required to check DDW to ensure a vehicle is affected by Program Code ?J030
7-072USA2023-01-03. Service bulletin. Jaguar has detected a non-compliance with Federal Motor Vehicle Safety Standard (FMVSS)
SSM717902022-12-12. Service bulletin. Climate Control.
SSM69038Attachme2022-12-12. Service bulletin. HVAC Evaporator Data Requested Upon Replacement
SSM690382022-12-12. Service bulletin. HVAC Evaporator Data Requested Upon Replacement
SSM68398Attachme2022-12-12. Service bulletin. Window Regulator mechanical creak
SSM683982022-12-12. Service bulletin. Window Regulator mechanical creak