# Service bulletin TSB 22\-2404

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10226775
- Published by NHTSA: 2022\-11\-30
- Manufacturer's number: TSB 22\-2404
- Manufacturer's date: 2022\-11\-01
- NHTSA component: BACK OVER PREVENTION:SOFTWARE

## NHTSA's summary

This article supersedes TSB 22\-2150 and SSM 50970 to update the Service Procedure. For some 2021 Mustang Mach\-E, F\-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module \(APIM\), telematics control unit \(TCU\) or gateway module \(GWM\) using the Ford Diagnosis and Repair System \(FDRS\) and Universal Serial Bus \(USB\) drive. The PTS OTA Dashboard on vehicles with this condition may also display multiple APIM and/or TCU updates have failed, and/or a no OTA history message. In addition, on vehicles with this condition, the customer may have reported experiencing a Ford Power\-Up software update failure message via the vehicle display and/or FordPass/LincolnWay. This may be due to an internal software error. To correct this condition, follow the Service Procedure to update and/or recover the APIM/TCU. Note: Only 10% of vehicles may require this procedure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10226775-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10226775-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2021 FORD BRONCO
- 2021 FORD EDGE
- 2021 FORD F\-150
- 2021 FORD MUSTANG MACH E
- 2007 LINCOLN MKX
- 2021 LINCOLN NAUTILUS

## Recalls for the same vehicles and component

- [26V489000](/recalls/nhtsa/26V489000.md), 2026-07-28: BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE
- [26V124000](/recalls/nhtsa/26V124000.md), 2026-03-03: BACK OVER PREVENTION:SOFTWARE
- [25V888000](/recalls/nhtsa/25V888000.md), 2025-12-18: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V315000](/recalls/nhtsa/25V315000.md), 2025-05-09: BACK OVER PREVENTION:SOFTWARE
- [25V312000](/recalls/nhtsa/25V312000.md), 2025-05-09: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V160000](/recalls/nhtsa/25V160000.md), 2025-03-14: BACK OVER PREVENTION:SOFTWARE
- [23V598000](/recalls/nhtsa/23V598000.md), 2023-08-25: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V165000](/recalls/nhtsa/23V165000.md), 2023-03-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [22V825000](/recalls/nhtsa/22V825000.md), 2022-11-03: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [22V151000](/recalls/nhtsa/22V151000.md), 2022-03-11: BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION:SOFTWARE

## Other bulletins for the same vehicles and component

- [TSB 26\-2199](/bulletins/11032261.md), 2026-05-05, Service bulletin: BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM; UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS. This article supersedes TSB 26\-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes \(DTCs\) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A \(IPMA\) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre\-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
- [25N17](/bulletins/11030282.md), 2026-03-27, Other: LANE DEPARTURE: BLIND SPOT DETECTION; BACK OVER PREVENTION: WARNINGS; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; UNKNOWN OR OTHER. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015\-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- [OTAPU1009\-SS\-NS](/bulletins/10251477.md), 2024-03-07, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Software Update PU1009\-SS\-NS for 2021\-2023 MY F\-150 vehicles is now available. Quality Improvements include: \- Robustness action in operation of vehicle to detect low\-state\-of\-charge battery and prevent engine stall, as well as provide improved warning to customers when low\-state\-of\-charge conditions exist. \- Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. \- Robustness action to prevent potential line pressure drift DTC from setting. \-Eliminate potential ABS Yaw Rate Calibration issue. \-Robustness action to alleviate the Nuisance SSN \(Stop Safely Now\) message from setting and vehicle should operate as expected in the next Key Start event. \-Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
- [OTAFPUPU1113UNX](/bulletins/10251475.md), 2024-03-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Software Update 23\-PU1113\-UNX\-DC for 2021\-2023 MY F\-150 vehicles is now available. Quality Improvements include \- Restores TCU module DID vehicile specific configuration which were set to default values in previous OTA update.
- [TSB 24\-2027](/bulletins/10251458.md), 2024-03-07, Service bulletin: BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. This article supersedes TSB 23\-2399 to update the vehicle lines affected. 2021\-2023 Mustang Mach\-E and 2023 e\-Transit vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp \(MIL\) and diagnostic trouble code \(DTC\) P2C94 stored in the secondary on\-board diagnostic control module A \(SOBDM\). This may be due to the software in the SOBDM. To correct this condition, follow the Service Procedure to reprogram the powertrain control module \(PCM\).
- [TSB 24\-2012](/bulletins/10249758.md), 2024-02-06, Service bulletin: BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM. Some 2021\-2023 Mach\-E vehicles may exhibit the drive mode default to normal mode while driving and Drive Mode Not Available message displays in the center display screen with or without diagnostic trouble code \(DTC\) U0253 stored in the anti\-lock brake system module \(ABS\). This may be due to the software in the SYNC module \(APIM\). The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power\-Up software updates delivered over\-the\-air \(OTA\) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number \(VIN\) in Professional Technician System \(PTS\) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
- [TSB 23\-2416](/bulletins/10248364.md), 2024-01-05, Service bulletin: BACK OVER PREVENTION; BACK OVER PREVENTION:SOFTWARE. Some 2021 F\-150 vehicles not equipped with a 360 camera system \(minor feature code J3KAB, found by double\-clicking the top left vehicle identification number \(VIN\) on OASIS\) may exhibit an inoperative rear camera on demand feature when the rear camera button is pressed. This may be due to the software level of the SYNC module \(APIM\). To correct this condition, follow the Service Procedure to update the APIM via a coordinated flash along with image processing module A \(IPMA\) and instrument panel cluster \(IPC\) to the latest software level.
- [OTA SU7 P1 F150](/bulletins/10248268.md), 2024-01-04, Service bulletin: UNKNOWN OR OTHER; BACK OVER PREVENTION:SOFTWARE. Software Update SU7 P1 for 2021\- 2023 MY F150 vehicles is now available. Quality improvements include: \-21 MY Increases availability of BlueCruise. Ignition reset will not be necessary to reengage BlueCriuse. \-21 MY Reduces false eyes\-off warnings \-22\-23 MY Reduces erroneuos braking for objects that are not in the path for Rear Park Aid and Reverse Brake Assist features.
- [SSM 52134](/bulletins/10247526.md), 2023-12-19, Service bulletin: BACK OVER PREVENTION. Various 2021\-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
- [SSM 52100](/bulletins/10245674.md), 2023-12-01, Service bulletin: BACK OVER PREVENTION:SOFTWARE; EQUIPMENT. Some 2021\-2023 F\-150 vehicles equipped with autowipers may exhibit an inoperative rain\-sensing wipers feature, even when the feature is turned on in the Vehicle Settings menu. This may be due to the software level of the steering column control module \(SCCM\). To correct this condition, reprogram the SCCM using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) located under the SW Updates tab. For claiming, use causal part 3F791 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

JSON: [/v1/bulletins/10226775](/v1/bulletins/10226775)

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