# Service bulletin 2500116

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10226281
- Published by NHTSA: 2022\-11\-21
- Manufacturer's number: 2500116
- Manufacturer's date: 2016\-06\-07
- NHTSA component: ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL

## NHTSA's summary

Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant \(SCR\) module or the Adblue Delivery Module \(ADM\). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid \(DEF\) only. Exposure to fluids that contain hydrocarbons \(i.e. diesel fuel\) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper \(P/N 223\-44\-863\) available through MoparEssentialTools.com to confirm exposure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10226281-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10226281-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Fuel system

## Vehicles listed

- 2013 to 2014 RAM 2500
- 2016 RAM 2500
- 2013 to 2016 RAM 3500
- 2013 to 2016 RAM 4500
- 2013 to 2016 RAM 5500
- 2015 RAM PROMASTER 2500

## Recalls for the same vehicles and component

- [2018269](/recalls/tc/2018269.md), 2018-05-17: Engine
- [2017441](/recalls/tc/2017441.md), 2017-09-13: Engine
- [17V562000](/recalls/nhtsa/17V562000.md), 2017-09-12: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- [15V592000](/recalls/nhtsa/15V592000.md), 2015-09-23: ELECTRICAL SYSTEM:IGNITION:MODULE; ENGINE AND ENGINE COOLING:ENGINE
- [2014449](/recalls/tc/2014449.md), 2014-10-09: Fuel System
- [14V635000](/recalls/nhtsa/14V635000.md), 2014-10-08: ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL
- [2013104](/recalls/tc/2013104.md), 2013-04-05: Engine
- [13V122000](/recalls/nhtsa/13V122000.md), 2013-04-03: ENGINE AND ENGINE COOLING

## Other bulletins for the same vehicles and component

- [9100923](/bulletins/11037599.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM; ENGINE. AIR CLEANER \- NONE Instruction to Dealers while ordering the PN\# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor\(68002441AC\). 2. If the Air Cleaner Assembly has failed and the MAF Sensor remains functional, the dealer should order the new Air Cleaner Assembly PN\(68137142AD\) and reuse the existing MAF Sensor\(68002441AC\) from the failed assembly. 3. If both the Air Cleaner Assembly and the MAF Sensor have failed, the dealer should order both the New Air Cleaner Assembly\(68137142AD\) and the MAF Sensor\(68002441AC\) as separate service parts.
- [112906](/bulletins/11034373.md), 2026-07-02, Service bulletin: ENGINE. BEARING \- CRANKSHAFT THRUST and KIT
- [112906](/bulletins/11034337.md), 2026-07-02, Service bulletin: ENGINE. BEARING \- CRANKSHAFT THRUST and KIT
- [67A Rev 4 Combo](/bulletins/11002737.md), 2024-07-02, Service bulletin: ENGINE. Emission Recall 67A D Truck Engine Calibration
- [67A Rev 3 Combo](/bulletins/11002526.md), 2024-06-28, Service bulletin: ENGINE. EMISSION RECALL 67A D Truck Engine Calibration
- [S1625000004 REV.A](/bulletins/11001020.md), 2024-06-05, Service bulletin: ENGINE; UNKNOWN OR OTHER. On Board Diagnosis \(OBD\) Monitor Readiness Information
- [Reference67A](/bulletins/10251812.md), 2024-03-18, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Emission Recall 67A D Truck Engine Calibration
- [Reference67A](/bulletins/10248914.md), 2024-01-16, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING. Emission Recall 67A \- D Truck Engine Calibration
- [Recall06A](/bulletins/10248594.md), 2024-01-08, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. Emissions Recall 06A \- Vehicle Emission Control Information Label
- [Recall06A](/bulletins/10244433.md), 2023-10-30, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS. Emissions Recall 06A \- Vehicle Emission Control Information Label

JSON: [/v1/bulletins/10226281](/v1/bulletins/10226281)

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