# Service bulletin 0817622

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10226039
- Published by NHTSA: 2022\-11\-07
- Manufacturer's number: 0817622
- Manufacturer's date: 2022\-09\-20
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Telematics Box Module \(TBM\) Firmware Over The Air Software 5.20.2 Version Updates This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 5.11.0 update to 5.20.2, Estimated launch date of 10/7/22. Customers may experience the following: All data App and remote operations feature are missing.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10226039-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10226039-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 RAM PROMASTER

JSON: [/v1/bulletins/10226039](/v1/bulletins/10226039)

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