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Service bulletin 0817622

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10226039
Published by NHTSA2022-11-07
Manufacturer's number0817622
Manufacturer's date2022-09-20
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Telematics Box Module (TBM) Firmware Over The Air Software 5.20.2 Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 5.11.0 update to 5.20.2, Estimated launch date of 10/7/22. Customers may experience the following: All data App and remote operations feature are missing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
RAM PROMASTER2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.