# Service bulletin S228A000023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10225973
- Published by NHTSA: 2022\-11\-07
- Manufacturer's number: S228A000023
- Manufacturer's date: 2022\-09\-01
- NHTSA component: AIR BAGS; AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

## NHTSA's summary

Erroneous Email Or Mobile App Message Notification For Airbag Light On

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225973-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225973-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- 2021 JEEP GRAND CHEROKEE
- 2022 JEEP GRAND CHEROKEE 4XE
- 2022 JEEP GRAND WAGONEER
- 2022 JEEP WAGONEER
- 2022 RAM 1500
- 2022 RAM 2500
- 2022 RAM 3500
- 2022 RAM 4500
- 2022 RAM 5500

## Recalls for the same vehicles and component

- [2026244](/recalls/tc/2026244.md), 2026-05-21: Airbag
- [26V328000](/recalls/nhtsa/26V328000.md), 2026-05-21: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- [2025613](/recalls/tc/2025613.md), 2025-11-06: Airbag
- [25V765000](/recalls/nhtsa/25V765000.md), 2025-11-06: STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [24V897000](/recalls/nhtsa/24V897000.md), 2024-11-27: AIR BAGS:SIDE/WINDOW
- [2023430](/recalls/tc/2023430.md), 2023-08-03: Airbag
- [23V264000](/recalls/nhtsa/23V264000.md), 2023-04-13: AIR BAGS:SENSOR:SIDE IMPACT
- [2021722](/recalls/tc/2021722.md), 2021-11-24: Airbag
- [21V925000](/recalls/nhtsa/21V925000.md), 2021-11-24: AIR BAGS:SIDE/WINDOW:CURTAIN

## Other bulletins for the same vehicles and component

- [S2623000057](/bulletins/11038555.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [S2623000057](/bulletins/11038518.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [99985](/bulletins/11006882.md), 2024-09-04, Other: AIR BAGS. AIR BAG \- DRIVER
- [9100356](/bulletins/11001687.md), 2024-06-14, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
- [0820323](/bulletins/10248947.md), 2024-01-16, Service bulletin: AIR BAGS; BACK OVER PREVENTION. Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset \(Rearview camera functions normally\). ? Voice Recognition \(VR\) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
- [0804023](/bulletins/10247981.md), 2024-01-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS; PARKING BRAKE; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
- [S2319000002](/bulletins/10247962.md), 2024-01-02, Service bulletin: AIR BAGS; POWER TRAIN; STEERING; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
- [9100243](/bulletins/10247405.md), 2023-12-18, Service bulletin: ELECTRICAL SYSTEM; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE. MODULE Air Bag Control 22MY and 23MY DT \- If ORC module replacement is required, replace 68500728A$ with 68500728A$ and replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC.
- [Notification16A](/bulletins/10243089.md), 2023-10-02, Service bulletin: AIR BAGS. The Heads\-up Display \(HUD\) on about 2,798 of the above vehicles may not display any driver information as designed due to a wrong instrument panel pad that was installed during the manufacturing process which blocks the display of the information.
- [S2319000004](/bulletins/10240995.md), 2023-08-21, Service bulletin: STEERING; AIR BAGS; EQUIPMENT:OTHER:LABELS. Buzz, Squeak Or Rattle \(BSR\) From Steering Wheel Area While Turning.

JSON: [/v1/bulletins/10225973](/v1/bulletins/10225973)

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