# Service bulletin 9004470 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10225951 - Published by NHTSA: 2022\-11\-07 - Manufacturer's number: 9004470 - Manufacturer's date: 2022\-09\-14 - NHTSA component: STRUCTURE:BODY:BUMPERS; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; TRAILER HITCHES ## NHTSA's summary CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225951-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225951-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Body and frame, Electrical system, Trailer hitch, Wiring and fuses ## Vehicles listed - 2010 to 2012 DODGE RAM 1500 - 2010 to 2012 DODGE RAM 2500 - 2010 to 2012 DODGE RAM 3500 - 2009 RAM 1500 - 2013 to 2023 RAM 1500 - 2013 to 2023 RAM 2500 - 2013 to 2023 RAM 3500 ## Recalls for the same vehicles and component - [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING - [23V060000](/recalls/nhtsa/23V060000.md), 2023-02-09: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS - [21V798000](/recalls/nhtsa/21V798000.md), 2021-10-14: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS - [18V524000](/recalls/nhtsa/18V524000.md), 2018-08-09: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD - [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING ## Other bulletins for the same vehicles and component - [9100226](/bulletins/10244348.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. - [S238A000034](/bulletins/10242752.md), 2023-09-25, Service bulletin: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. USB Hub In\-Operable - [0810523](/bulletins/10239929.md), 2023-07-31, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen \(Rear view camera is not affected and will still function normally\). ? Battery drain. ? Radio resets \(Rear view camera will still function normally\). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster \(IPC\) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing \(North America Only\). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is - [S2208000113](/bulletins/10229467.md), 2023-01-09, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. No Start, DTC P0615 Starter Control Circuit Open - [S2223000039](/bulletins/10228016.md), 2022-12-19, Service bulletin: ELECTRICAL SYSTEM:WIRING; SEATS:FRONT ASSEMBLY:POWER ADJUST; UNKNOWN OR OTHER. Left Front Driver Seat Power Functions Inoperative - [68158770](/bulletins/10223866.md), 2022-10-17, Service bulletin: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. USB Charging Port Before replacing this part \- this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell \(248\) 941\-8704 or Rick Gordon at Cell \(248\) 630\-6281.\~ - [9004470](/bulletins/10221380.md), 2022-09-26, Service bulletin: TRAILER HITCHES; ELECTRICAL SYSTEM:WIRING. CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content - [9004386](/bulletins/10221228.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:WIRING. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content - [S1708000118](/bulletins/10220697.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; UNKNOWN OR OTHER. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off - [S2208000068](/bulletins/10220694.md), 2022-09-26, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. ?Device Not Supported? Message on the radio screen JSON: [/v1/bulletins/10225951](/v1/bulletins/10225951) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%209004470&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10225951&vehicle=Service%20bulletin%209004470)