# Service bulletin 0816722

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10225432
- Published by NHTSA: 2022\-10\-31
- Manufacturer's number: 0816722
- Manufacturer's date: 2022\-08\-30
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

## NHTSA's summary

Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R41 to R45.National launch for this FOTA update is expected to begin September 19, 2022. Customers may experience one or more of the following:Radio display is blank \(rear view camera still operable\). Comfort screen oscars and heat wave graphic for steering wheel is gray when they should be white. Assist, SOS, Wi\-Fi, IVA and IVM apps are showing on HU screen when ignition is set to run. During "Screen Off", shifting to reverse and then back to park, the screen shows for a second before transitioning back to Screen Off \(from R to P\), \(The desired behavior is screen transitions from the rear view camera back to the Screen Off state when the vehicle is taken out ofReverse\). Priority volume is not working on SCA radio channels. Status Bar Icons are not functioning in Android Auto projection page. Cannot add any apps as shortcuts on widgets screen. Radio displays a blank screen for app selection. Slow screen transitions from playing to browse tab in media App and slow system responses observed. User able to add Driver/Passenger Heated Seat and Heated Wheel shortcut twice. Wireless AA \(Galaxy S10\+®\) is not connecting after over night sleep. If SXM® that receives no satellite signal is registered in preset, the registered FM/AM stations after that cannot be selected by steering wheel controls preset buttons are not displayed when FM/AM is selected in the now playing widget. Home screen to add Media to shortcuts but FM, AM, SXM®, USB are all greyed out blank screen and reset. Home screen got stuck and says "Loading data please wait" for multiple key cycles . Issue recovered after radio hard reset, \(rearview camera still operable\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225432-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225432-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2022 JEEP COMPASS

## Recalls for the same vehicles and component

- [23V576000](/recalls/nhtsa/23V576000.md), 2023-08-14: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [23V058000](/recalls/nhtsa/23V058000.md), 2023-02-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [08\-323\-26](/bulletins/11036745.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C2260\-63 \- ECU Internal Performance \- Circuit Component Protection Time\-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
- [113325](/bulletins/11035076.md), 2026-07-18, Service bulletin: ELECTRICAL SYSTEM. RESISTOR \- BLOWER MOTOR
- [S2508000025 REV.A](/bulletins/11034390.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [112979](/bulletins/11034369.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. CAMERA \- REAR VIEW
- [112980](/bulletins/11034368.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. CAMERA \- REAR VIEW
- [112848](/bulletins/11034326.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. SWITCH \- STEERING WHEEL \& SWITCH \- SPEED CONTROL
- [9100835](/bulletins/11033957.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000040](/bulletins/11033896.md), 2026-06-16, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- [08\-208\-26 REV. A](/bulletins/11032842.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

JSON: [/v1/bulletins/10225432](/v1/bulletins/10225432)

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