# Service bulletin 9100012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10225304
- Published by NHTSA: 2022\-10\-31
- Manufacturer's number: 9100012
- Manufacturer's date: 2022\-08\-08
- NHTSA component: STEERING:RACK AND PINION; STEERING; POWER TRAIN

## NHTSA's summary

Electric Power Steering, Wrg,GEAR ASSY \- STEERING RACK \& PINION ELECTRIC DT/TRX No Start/Limp Mode. EVIC displaying multiple service indicators, cluster displaying multiple messages. Verify CAN C BUS is offline on topology. Root cause using CAN C STAR connector. If confirmed to be related to EPS CAN C Communication, do not disconnect any connections at the Steering Gear module. If found, please call or email FCA Redacted Content to set up parts return for analysis. If no response in 15 minutes, proceed with repair and follow\-up contact will be made to setup a parts FasTrak return for further analysis.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225304-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225304-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Transmission and driveline, Steering gear

## Vehicles listed

- 2022 RAM 1500

JSON: [/v1/bulletins/10225304](/v1/bulletins/10225304)

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