# Service bulletin 9100016

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10225300
- Published by NHTSA: 2022\-10\-31
- Manufacturer's number: 9100016
- Manufacturer's date: 2022\-08\-03
- NHTSA component: EXTERIOR LIGHTING; TRAILER HITCHES

## NHTSA's summary

WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225300-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225300-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Lighting, Trailer hitch

## Vehicles listed

- 2020 to 2021 JEEP GRAND CHEROKEE
- 2022 JEEP GRAND CHEROKEE 4XE

## Recalls for the same vehicles and component

- [2022408](/recalls/tc/2022408.md), 2022-07-28: Lights And Instruments
- [22V544000](/recalls/nhtsa/22V544000.md), 2022-07-28: EXTERIOR LIGHTING:TAIL LIGHTS
- [22V327000](/recalls/nhtsa/22V327000.md), 2022-05-12: EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
- [22V249000](/recalls/nhtsa/22V249000.md), 2022-04-14: EXTERIOR LIGHTING:TURN SIGNAL
- [2021747](/recalls/tc/2021747.md), 2021-12-10: Lights And Instruments
- [21V950000](/recalls/nhtsa/21V950000.md), 2021-12-09: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:HEADLIGHTS
- [2021630](/recalls/tc/2021630.md), 2021-10-14: Lights And Instruments
- [21V797000](/recalls/nhtsa/21V797000.md), 2021-10-14: EXTERIOR LIGHTING:HEADLIGHTS
- [2021372](/recalls/tc/2021372.md), 2021-06-11: Lights And Instruments

## Other bulletins for the same vehicles and component

- [S2308000120 REV.B](/bulletins/11002024.md), 2024-06-24, Service bulletin: ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- [2300424](/bulletins/10251854.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING:HEADLIGHTS. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
- [0801424](/bulletins/10251835.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; WHEELS; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SEATS; SERVICE BRAKES, HYDRAULIC; PARKING BRAKE; TRAILER HITCHES; VEHICLE SPEED CONTROL; STEERING. Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485\-00 Implausible Data Received From Radio. Native Voice Recognition \(VR\) session does not open with wake\-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning \(Lat/Long\) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle \(EV\) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen \(Rear view camera will still function normally\). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop\-up \(Rear view camera will still function normally\). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages \(Rear view camera will still function normally\). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source \(DAB\) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes \(Rear view camera will still function normally\). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative\(Rear view camera will still function normally\).
- [0801224](/bulletins/10251833.md), 2024-03-18, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL. Flash: Battery Pack Control Module \(BPCM\) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? P0AA4\-00 \- Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1\-00 \- Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.
- [0803123](/bulletins/10248915.md), 2024-01-16, Service bulletin: FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Hybrid Control Processor \(HCP\) and Auxiliary Hybrid Control Processor \(AHCP\) Updates \*\*Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code \(DTC\) has been set in the Hybrid Control Processor \(HCP\) module: ? P16F0\-00 \- SPI Comm Hardware Fault. Customer may experience one or more of the following: ? Unexpected engine start during a crank \(customer is expecting EV mode but the gas engine starts\).\*\* ? ?Service Charging System? popup when keying the vehicle to off while still in drive. ? Engine must be started twice to achieve drive ready \(at low temperatures around 30°C, 22°F\) when the vehicle was entered and started quickly. ? Radiator fan cycling while in park and with vehicle operational. May be described as ?breathing? sound from the front of the vehicle. ? "Performance Limited, Service Fuel System? popup while driving. ? Radiator fan spinning at max speed while charging. The vehicle is providing max cooling when the charging module reaches high temperature. May be described as a loud sound that disappears when the vehicle is unplugged. ? Poor cabin heat in electric mode. ? Temporary loss of cabin cooling \(\<5s\) while driving in electric mode. ? State of Charge \(SoC\) dropping lower than expected while in eSave Battery Charge mode. ? Turtle mode while refueling in hot ambient. ? Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module \(PIM\) with the latest available software. NOTE: Additional module flashes are required for this update to be effective. The following modules are all to be updated along with this HCP and AHCP update: ? Powertrain Control Module \(PCM\). ? Transmission Control Module \(TCM\).
- [2302923](/bulletins/10248045.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING:HEADLIGHTS. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses \(Fig. 1\) . This bulletin is to communicate the procedure for head lamp condensation clearing.
- [0805523](/bulletins/10248036.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS; ENGINE AND ENGINE COOLING; TRAILER HITCHES; STEERING; SERVICE BRAKES. Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? \*\*Navigation signal drops out; maps not loading on the Instrument Panel Cluster \(IPC\) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.\*\* ? Battery drain. ? Black screen after clicking 9accept9 at start up \(Rearview camera functions normally\). ? Radio resets \(Rearview camera functions normally\). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition \(VR\) command improvements. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.
- [S2308000019](/bulletins/10247957.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING. Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled
- [S2308000120](/bulletins/10244419.md), 2023-10-30, Service bulletin: VISIBILITY/WIPER; EXTERIOR LIGHTING:HEADLIGHTS. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- [S2223000075](/bulletins/10243190.md), 2023-10-02, Service bulletin: STRUCTURE; EXTERIOR LIGHTING:HEADLIGHTS. Front Fascia Cover Gaps And Or Poor Fitment Near Headlight.

JSON: [/v1/bulletins/10225300](/v1/bulletins/10225300)

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