# Service bulletin S2208000151

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10225217
- Published by NHTSA: 2022\-10\-31
- Manufacturer's number: S2208000151
- Manufacturer's date: 2022\-08\-20
- NHTSA component: EQUIPMENT

## NHTSA's summary

Check Engine Lamp \(CEL\) On, Diagnostic Trouble Code \(DTC\) U11E9 Lost Communication with Active Grill Shutter \(AGS\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225217-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225217-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Trouble codes named

U11E9

## Vehicles listed

- 2020 to 2022 RAM 1500

## Other bulletins for the same vehicles and component

- [0800624A](/bulletins/10251848.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Navigation \(NAV\) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update \(MOTA\). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
- [S238A000028](/bulletins/10251795.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [9100301](/bulletins/10251770.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non\-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.
- [9100287](/bulletins/10251767.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL. Thermostat Assy For 2022\-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
- [0824523](/bulletins/10248941.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
- [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair.
- [0805223](/bulletins/10248626.md), 2024-01-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio T25.48 or T25.47 USB Software Update \(This bulletin was visible to dealers briefly and was refered to Internal Product Investigations\) The customer may describe one of more of the following: ? \*\*Radio displays a black screen \(Rearview camera functions normally\). ? Radio locks up \(Rearview camera functions normally\). ? Navigation location is inaccurate. ? Radio resets and/or reboots \(Rearview camera functions normally\). ? Carplay® drops out.\*\* ? Voice Recognition \(VR\) session does not open with wake\-up word or steering wheel button. ? SXM® 360L does not work without Wi\-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 \- UPL or UPQ. ? T25.48 \- UBL, UEL, UFL, UBQ, UEQ or UFQ.
- [0821223](/bulletins/10248599.md), 2024-01-08, Service bulletin: BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL. Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset \(Rearview camera functions normally\). ? Voice Recognition \(VR\) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.
- [S238A000014](/bulletins/10248560.md), 2024-01-08, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Shutting Off Due to Hot Display

JSON: [/v1/bulletins/10225217](/v1/bulletins/10225217)

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