WenmarOpen by Wenmar Pro

Service bulletin 9100008

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10225161
Published by NHTSA2022-10-31
Manufacturer's number9100008
Manufacturer's date2022-08-02
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B22A9

Vehicles listed
CHRYSLER PACIFICA2021, 2022
CHRYSLER VOYAGER2021, 2022
DODGE DURANGO2021, 2022
JEEP COMPASS2022
JEEP GRAND CHEROKEE2021
JEEP GRAND CHEROKEE 4XE2022 (the catalog's model; the bulletin names a series or trim of it)
JEEP GRAND WAGONEER2022
JEEP WAGONEER2022
RAM 15002022
RAM 25002022
RAM 35002022
RAM PROMASTER2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3620002026-06-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V7410002025-10-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V5760002025-09-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
24V7200002024-09-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V5760002023-08-14. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20230262023-02-09. Electrical
23V0600002023-02-09. ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
23V0580002023-02-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20230082023-01-18. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000382026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
S26080000382026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
S26210000062026-10-07. Service bulletin. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
08-221-26 REV. B2026-09-30. Service bulletin. R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update
08-334-262026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0D21-00 - Battery Charger "A" Output Voltage Too Low. ● B22A9-87 - ECU Internal Performance-Missing Message.** ● B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. Customers may experience the following: ● **Vehicle will not charge.** This bulletin involves reprogramming the IDCM with the latest available software.
91009052026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009022026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009012026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000001 REV.A2026-09-03. Service bulletin. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.