# Service bulletin M840322

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10225134
- Published by NHTSA: 2022\-10\-31
- Manufacturer's number: M840322
- Manufacturer's date: 2022\-09\-01
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, MINI Assistance and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225134-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10225134-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 MINI CLUBMAN
- 2019 to 2023 MINI COOPER
- 2019 to 2022 MINI COOPER S
- 2020 to 2022 MINI COOPER S CLUBMAN
- 2021 MINI COOPER SE
- 2019 to 2022 MINI COUNTRYMAN
- 2019 to 2020 MINI JCW
- 2021 to 2022 MINI JCW CONVERTIBLE

## Other bulletins for the same vehicles and component

- [SIM630122](/bulletins/10236400.md), 2023-05-22, Service bulletin: EQUIPMENT:ELECTRICAL. Lights.

JSON: [/v1/bulletins/10225134](/v1/bulletins/10225134)

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