# Service bulletin TSB\_ELE264

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10224805
- Published by NHTSA: 2022\-11\-02
- Manufacturer's number: TSB\_ELE264
- Manufacturer's date: 2022\-10\-17
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

TECHNICAL SERVICE BULLETIN: AVN HEAD UNIT REPLACEMENT FOR INTERMITTENT NO SOUND \- This bulletin provides information to replace the AVN head unit on some 2018\-2020MY Stinger \(CK\) vehicles produced from October 1, 2017 through May 31, 2019, which exhibit intermittent audio dropping or audio sound cutting out concern while the engine is 'ON' or during normal driving operation. Confirm that the concern is present and place an order for the applicable AVN part required.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224805-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2022/MC-10224805-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2018 to 2020 KIA STINGER

## Recalls for the same vehicles and component

- [21V862000](/recalls/nhtsa/21V862000.md), 2021-11-05: ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
- [2018598](/recalls/tc/2018598.md), 2018-10-30: Electrical
- [18V754000](/recalls/nhtsa/18V754000.md), 2018-10-25: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

## Other bulletins for the same vehicles and component

- [TSB\_ELE417](/bulletins/11031906.md), 2026-05-01, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE \- This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
- [TSB\_ELE303\_R2](/bulletins/10250517.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON\-RESPONSIVE RADIO ICON \(AM, FM, SXM\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020\-2024MY Kia vehicles \(refer to model list on page 3\) to remedy a 'non\-responsive' or 'inoperative' radio \(FM, AM, SXM, etc. \) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- [SC279\_OWNR](/bulletins/10248085.md), 2024-01-06, Service bulletin: ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION \- This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2018\-2021 MY Kia Stinger vehicles equipped with 2.0L Turbo GDI engines manufactured from September 29, 2017 to January 20, 2021 to improve the emissions logic in the Electronic Control Module \(ECM\) to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.
- [SC279\_TSB](/bulletins/10248077.md), 2024-01-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA 2.0L T\-GDI ECM SOFTWARE LOGIC IMPROVEMENT \(SC279\) \- This bulletin provides information to upgrade the software logic of the engine control module \(ECM\) with an improved version on 2018\-2021MY Stinger \(CK\) vehicles equipped with a Theta 2.0L T\-GDI ULEV engine manufactured from September 29, 2017 through January 20, 2021. The subject vehicles may have engine calibrations that were not optimized for emissions standards under certain specific conditions, which may cause the vehicle to release air pollutants which exceed Federal and California standards \(such as NMOG \(Non\-Methane Organic Gas\) and CO \(Carbon Monoxide\) during IUVP \(In\-Use Verification Program\). To ensure compliance with emissions regulations, apply the improved logic to the ‘ENGINE’ system using the KDS ECU Upgrade function as described in this bulletin.
- [SC279\_QA](/bulletins/10247636.md), 2024-01-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign \(SC279\).
- [SC279\_POC](/bulletins/10247634.md), 2024-01-06, Service bulletin: FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. SC279\_POC: PROOF OF CORRECTION CARD
- [SC279\_STKR](/bulletins/10247633.md), 2024-01-06, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. SC279\_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER
- [SC279\_DPSM](/bulletins/10247632.md), 2024-01-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO \- This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2018\-2021 MY Kia Stinger vehicles equipped with 2.0L Turbo GDI engines manufactured from September 29, 2017 to January 20, 2021 to improve the emissions logic in the Electronic Control Module \(ECM\) to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.
- [SC279\_DP](/bulletins/10247631.md), 2024-01-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO \- This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2018\-2021 MY Kia Stinger vehicles equipped with 2.0L Turbo GDI engines manufactured from September 29, 2017 to January 20, 2021 to improve the emissions logic in the Electronic Control Module \(ECM\) to ensure compliance with emissions regulations. This condition may cause the vehicle to release air pollutants that exceed Federal and California standards.
- [PS677\_R2](/bulletins/10235104.md), 2023-04-28, Service bulletin: ELECTRICAL SYSTEM. PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY\~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

JSON: [/v1/bulletins/10224805](/v1/bulletins/10224805)

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